Analysts in the Press 3/29/2016

Company Announcements

FairCom Newsletter Featuring Gartner Magic Quadrant and Critical Capabilities Report Released
Marketwired (press release)
Gartner’s Magic Quadrant for OPDBMS includes over 30 vendors in its 2015 report. … With more offerings and use cases, the Gartner articles highlight … Donald Feinberg, Merv Adrian, Nick Heudecker, Adam M. Ronthal, Terilyn …

XS International Named in Gartner 2016 Competitive Landscape Report
PR Newswire (press release)
… by analyst Christine Tenneson of Gartner, the world’s leading information technology research and advisory company. She states, “End-user interest ..

Ardent Identified as a Disrupter by Gartner in Third Party Maintenance Competitive Landscape
PR Web (press release)
… services, and evaluates 13 companies whose services were competitively vetted and categorized by Gartner research Analyst Christine Tenneson

Mirum is Named a Visionary in Gartner’s 2016 Magic Quadrant for Global Digital Marketing
Benzinga
(1) Gartner, Magic Quadrant for Global Digital Marketing Agencies, Jay Wilson, Martin Kihn, Jennifer Polk, Simon J. Yates, 22 March 2016

Analysts in the Press 3/24/2016

Enterprise Architecture

IDC: SD-WAN market to hit $6B by 2020
Network World
… and efficiency benefits associated with intelligent path selection,” IDC analysts Rohit Mehra, Brad Casemore and Nav Chandler write in the report.
Excerpt:

  • “SD-WAN offers compelling value for its ability to defray MPLS costs, simplify and automate WAN operations, improve application traffic management, and dynamically deliver on the cost and efficiency benefits associated with intelligent path selection,” — IDC analysts Rohit Mehra, Brad Casemore and Nav Chander

Quotes:

  • “SD-WAN provides the complementary capstone for hybrid cloud application delivery,” — IDC analyst Rohit Mehra

Networking & Communications Equipment

IDC: SD-WAN market to hit $6B by 2020
Network World
… and efficiency benefits associated with intelligent path selection,” IDC analysts Rohit Mehra, Brad Casemore and Nav Chandler write in the report.
Excerpt:

  • “SD-WAN offers compelling value for its ability to defray MPLS costs, simplify and automate WAN operations, improve application traffic management, and dynamically deliver on the cost and efficiency benefits associated with intelligent path selection,” — IDC analysts Rohit Mehra, Brad Casemore and Nav Chander

Quotes:

  • “SD-WAN provides the complementary capstone for hybrid cloud application delivery,” — IDC analyst Rohit Mehra

Servers & Storage

IDC: SD-WAN market to hit $6B by 2020
Network World
… and efficiency benefits associated with intelligent path selection,” IDC analysts Rohit Mehra, Brad Casemore and Nav Chandler write in the report.
Excerpt:

  • “SD-WAN offers compelling value for its ability to defray MPLS costs, simplify and automate WAN operations, improve application traffic management, and dynamically deliver on the cost and efficiency benefits associated with intelligent path selection,” — IDC analysts Rohit Mehra, Brad Casemore and Nav Chander

Quotes:

  • “SD-WAN provides the complementary capstone for hybrid cloud application delivery,” — IDC analyst Rohit Mehra

Company Announcements

Gartner Positions Accenture as a Leader in the 2016 Magic Quadrant for North America Life
Business Wire (press release)
Kimberly Harris
Ferrante, Gartner analyst and author of the report, said “Insurance CIOs should carefully watch this evolving market and ensure that …
Quotes:

  • Kimberly Harris-Ferrante, Gartner analyst and author of the report, said “Insurance CIOs should carefully watch this evolving market and ensure that their core systems can support emerging business demands in marketing, sales, customer service and underwriting. Careful review of these needs against the maturing vendor market will help companies identify the right technologies and solution roadmaps for 2016 and beyond.”

Gartner Positions Changepoint as a Visionary in the 2015 Magic Quadrant for Integrated IT
PR Newswire (press release)
According to Gartner, “IIPA customers are quickly realizing the critical need for … IT Portfolio Analysis Applications” by Daniel B. Stang, Jim Duggan.

Pitney Bowes Named a Leader in Master Data Management by Major Analyst Firm
Business Wire (press release)
… as customer segmentation, simply by adding a filter or rule within a graph node,” writes Michele Goetz, principal analyst at Forrester, in the report

VictorOps Announces DevOps Roadtrip to Impart Industry Best Practices Across the Country
Business Wire (press release)
In the past, faster delivery usually meant lower quality and higher risk,” wrote Diego Lo Giudice and Kurt Bittner, Forrester Principal Analyst and .
Excerpt:

  • “Organizations face an existential threat: deliver more value to customers faster than their competitors, or die. In the past, faster delivery usually meant lower quality and higher risk,” wrote Diego Lo Giudice and Kurt Bittner, Forrester Principal Analyst and DevOps Roadtrip Denver speaker in the December 2015 Forrester report entitled Agile and DevOps Adoption Drives Digital Business Success. “Leading organizations have shown how applying Agile and DevOps practices enables faster delivery with higher quality and lower risk.”

Axalta Coating Systems Supply Chain Director Shares Key Insights at Gartner Forum
Business Wire
(press release)
Following an introduction by Paul Lord, Gartner Research Director, Willis shared insights drawn from Axalta’s supply chain systems during his .

Anaplan Strengthens Market Position With Over 100% Annual Revenue Increase
Business Wire (press release)
Gartner
named Anaplan a Visionary in the Magic Quadrant for Corporate … Suites” by Christopher Iervolino and John E. Van Decker, April 2, 2015
Excerpt:

  • “Enterprise companies are evolving to conduct business at digital speeds. This is a winner takes all market and winners have accelerated decision-making cycles,” said R ‘Ray’ Wang, Founder and CEO of Constellation Research. “At the heart of this transition is strategic business software that enables companies to model the future and continuously adjust when changes hit and opportunities arise.”

Analysts in the Press 3/17/2016

Application Development & Integration
Gartner: 40+% of Organizations Will Adopt Internet of Things by End of 2016

Integration Developers
2016 will be a very big year for IoT adoption, according to Chet Geschickter, research director at Gartner: “We are starting to see a wide range of IoT .

Quotes:

  • “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner
  • “I believe now that many of you have accepted and embraced the use of IoT devices in your respective organizations that other realizations have occurred. First, these devices are becoming pervasive. They are EVERYwhere, from beyond the solar system in the New Horizons spacecraft that swung by Pluto last year to inside our own bodies. They are saturating the physical world at a rate consistent with our desire to understand, measure and control that world, and have become a daily part of an increasing number of businesses and institutions.” — Earl Perkins, research vice president at Gartner (quoted in article from analyst blog)
  • ”IoT will become a key competitive marketplace weapon going forward,” — Jim Tully, a Gartner vice president and distinguished analyst
  • “This includes a noteworthy 9 percent who said they see no relevance whatsoever in IoT technologies for their business,” —  Jim Tully, a Gartner vice president and distinguished analyst
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” wrote Benoit Lheureux, a Gartner research vice president. The finding appears in Gartner’s report “Predicts 2016: PaaS Innovation Continues Unabated.”

Gartner: Managed PaaS considered best practice by 2018
Channelnomics
It predicts that by 2018, over 80 percent of organizations deploying or … as technology changes,” Yefim V. Natis, VP and Gartner fellow, explained

Quotes:

  • “Success with a private cloud (including PaaS) requires a recognition of the essential cultural and organizational changes to IT organizations, as well as technology changes,” Yefim V. Natis, VP and Gartner fellow, explained. “Lacking this understanding leads many organizations to stop their PaaS investment at the point of technology deployment – leading to disappointing results down the road.”
  • “IoT adoption will drive additional use of PaaS to implement IoT-centric business applications built around event-driven architecture and IoT data instead of business applications built around traditional master data,” he said in a statement. “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event analysis, lightweight workflow and broad access to web-scale data.” — Yefim V. Natis, VP and Gartner fellow

Business Intelligence
Gartner Business Intelligence and Analytics Summit, Day 2: Creativity Is Key
Destination CRM
The keynotes delivered by Frank Buytendijk, research VP and Gartner Fellow at Gartner, and Erik Wahl, graffiti artist, motivational speaker, and …

Quotes:

  • “We tend to impose our frame, our logic, our design on top of reality and declare it to be the reality,” — Frank Buytendijk, research VP and Gartner Fellow at Gartner

Gartner Business Intelligence and Analytics Summit: Day 1: Data Analysis Must Drive Business
Destination CRM
… IoT data to remain competitive and avoid being put out of business by retail giants such as Amazon, warned Jim Hare, research director at Gartner.

Quotes:

  • “It’s cliché now to say that data is everywhere, but what’s not obvious is that it’s staying there—you just can’t collect it in one central location anymore. There’s just too much of it, and in too many places.” — Rita Sallam, research VP at Gartner
  • “When you buy devices today, half the time they have sensors on there generating data we just never really use,” — Jim Hare, research director at Gartner
  • “We want to be able to democratize a lot of our analytics,” — Jon Gleicher, business and gameplay insights manager at Blizzard

10 IoT Technologies Every CIO Needs To Understand
Forbes
By Nick Jones. Gartner, Inc. The Internet of Things (IoT) will enable many innovative igital business opportunities, but to profit from them, CIOs must ..

Customer Relationship Management/B2B Marketing
Distribution 2016 Predictions from the Experts: Part Three
The VAR Guy
… The VAR Guy spoke to Tim Harmon of Forrester to learn why distribution is in … in the world,” according to Tim Harmon, an analyst with Forrester

Quotes:

  • “There are too many distributors in the world,” according to Tim Harmon, an analyst with Forrester. “It becomes a game of musical chairs.”
  • “In general, it’s incredible how antiquated the digital communications are between tech vendors and distributors, and between distributors and value added resellers,” he said. “There’s way too much business transacted in the tech value chain on the back of email and spreadsheets.” — Tim Harmon, Principal Analyst, Forrester Research
  • “Ingram Micro has a different requirement for communicating than Tech Data does than Synnex does than Arrow does,” — — Tim Harmon, Principal Analyst, Forrester Research
  • “The tech distribution industry is waiting for someone to come along and Uberize it,” — — Tim Harmon, Principal Analyst, Forrester Research

IT Operations
Reality Check: Virtual Reality Isn’t A Real Market. Yet.
Forbes
At Forrester, we believe that VR will find its place in the pantheon of important … J. P. Gownder is vice president and principal analyst at Forrester

Outsourcing & IT Services
The Doyle Report: My Life in the Channel: Tiffani Bova Tells All
The VAR Guy
These are but a few of the ways you could describe Tiffani Bova, the former Gartner distinguished analyst and research fellow who recently joined …

Quotes:

  • “I remember speaking at partner events in the early 2000s and telling partners ‘I know you all want to have lunch with your servers, but there is a better way with recurring revenue.’ I tried to make the case that there was a better business model to embrace by wrapping services around the server. But partners were always worried that some other partner or brand would come behind them and while they were not looking replace the work that they had done,” — Tiffani Bova, the former Gartner distinguished analyst and research fellow
  • “Almost 16 years later, I think the channel has made huge strides in managed services, in getting higher-end consulting services, being more solutions driven, etc. But the problem is that the amount of change that has to happen in the business model itself keeps partners so reliant on traditional vendor programs, be they MDF, co-op dollar or lead generation programs and more. It gets very difficult for partners to unwind themselves from that business model and to make the investment in areas that they need to going forward,” — Tiffani Bova, the former Gartner distinguished analyst and research fellow
  • “I’ve always been impressed with the resiliency of the channel. From reseller to value-added reseller to solution provider to managed services provider to cloud service provider, partners have been through five or six naming conventions and business iterations. And through it all, the channel has just persevered. For all intents and purposes, it still drives a tremendous amount of sales of technology for all the major manufacturers around the globe,” — Tiffani Bova, the former Gartner distinguished analyst and research fellow
  • “I always put the flag way out. I had no expectations that when I put the flag out that everyone would run to the flag. If it was ‘you need to start to develop your own IP, you need to become more of an ISV, you need to think about telco solutions, you need to find your way through the cloud, whether it means reselling it, implementing it, integrating it, etc.’ I always knew I was planting the flag way out there. All I wanted the channel to do was feel a little bit uncomfortable and say ‘wow, maybe I am not thinking about this totally holistically.’ They didn’t always agree with me and that’s fine; those were great conversations when they didn’t. But if I could get them to lean just a little bit my way, then I felt I did my job. I think it was always important for me to really push that envelope whether it was cloud services brokerage, whether it was born in the cloud guys, whether it was talking about hybrid partners, etc.,” — Tiffani Bova, the former Gartner distinguished analyst and research fellow
  • “When you talk about the trends in the market, whether it’s social, mobile, or cloud or big data or IoT or digitization, the unintended consequence of each of those has been an impact on the way in which companies have to sell. This includes the way they engage with customers on their journey, the content they give them, the tools they use, the skills they need from salespeople, the partners they need to work with, etc.,” — Tiffani Bova, the former Gartner distinguished analyst and research fellow

Gartner’s Karamouzis: Automation Indeed is a Game-Changer But Don’t Expect Offshoring to

Nearshore Americas
Nearshore Americas spoke to one of the report authors, Frances Karamouzis, Vice President and Distinguished Analyst in Gartner’s Research …

Article Excerpt:

  • The report states that the increase in the use of smart and cognitive technologies and algorithmic business models “will debunk the idea that talent and humans are synonymous.”It claims that “labor arbitrage will cede to hyperautomation arbitrage” and “sourcing leaders will need to consider new approaches or fall behind the competition.” — Frances Karamouzis, Vice President and Distinguished Analyst

Quotes:

  • “It depends on how you define winners. Our global report has a breakdown of labor pool size currently employed by each of these markets, maturity level by country and also cost level by country. We mapped all three of those characteristics into one bubble chart. So if it is pure size — by total size of total revenue by country — then indeed India is still the largest. But it tends to focus more on applications deals and on deals that are larger scale and price-sensitive, but sometimes the smaller deals in the digital space or smart machine space do not require as much scale. It requires more intellectual property. So not all of those deals are necessarily going to India or the Philippines for that matter.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “Winner is in the eye of the beholder. If it is pure total revenue then they are still winners. If it is by virtue of impact, those are not necessarily going to India or Philippines. They are not necessarily organized by country — they tend to be organized by what the initiative is, who the client is, and sometimes the client may not use a third-party provider. They may source skills from Colombia or South America or Mexico or Czech Republic, and it might be their own employees that they leverage in those countries. It is usually a multi-disciplinary team working from a number of countries that come up with the solution.” — Frances Karamouzis, Vice President and Distinguished Analyst
  • “The traditional offshore model has changed. It is not necessarily discrete, not that it has ever really been discrete. Clients never said I am gong to go offshore for a project, and 100% of it that was done in India or Brazil. There was maybe a percentage done onsite, a percentage done offshore, and maybe some nearshore. So the market for using offshore services is still growing and relatively robust. It is diffuse in that, 10-15 years ago, a disproportionately large percentage of that was going to one or two countries. Now that is potentially for any given client may include three countries or five countries.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “People have evolved to more strategically sourcing to the right shore. And sometimes the right shore might be onshore, and sometimes it might be nearshore or offshore. So that mix of what shore you select, combined with services, is really changing.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “Is the overall offshore market, on a relative basis, still growing? Yes, the pie is still growing. And the reason for that is that locations like the U.S. and the U.K. have not necessarily overcome the skills gap. The problem is that a large number of companies in the U.S. say I need these many developers or these skills sets, and even though we have unemployment, we don’t have the qualified people in those areas to meet those needs. We don’t have enough STEM skills still. It is the same in many developed countries, including the U.K. and Germany.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “Until we close the skills gap, there will still be this level of growth of offshore. In the past, people looked to offshore or nearshore for competitive advantage, to somehow differentiate themselves. That is no longer the case, that value proposition is diminishing and eventually going away.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “They are actually now looking at the use of offshore for competitive parity, meaning that everyone else is using it therefore there is peer pressure to use offshore simply because it gives you a certain price point for a certain skill set that you can’t find in other locations. And so you want to use it to stay competitive and have parity with what industry peers are doing.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “But if you want to look for competitive advantage then the use of smart-machine technologies, the adoption of certain digital strategies, and certain Internet of Things strategies, are how the new means of competitive advantage are going to be constituted.” — — Frances Karamouzis, Vice President and Distinguished Analyst
  • “Well, it is not a compare and contrast to the offshoring model, because some things that you offshore are not necessarily the same things that you would use in automation. In some cases they are and in some cases they aren’t, but there isn’t a direct comparison. The comparison that people look at is what is the business outcome: How much of this can I automate, how long will it take, and what will my payback be?” — — Frances Karamouzis, Vice President and Distinguished Analyst
  • “There are lots of things that can be automated. Some, what we call low-hanging fruit, are easy to automate and are relatively low cost. We have published a number of case studies where we have shown the result of how much savings have been yielded by different types of automation and it varies from 10% to 70%, depending on what you are measuring and what the options are. It is highly attractive option because in some cases it causes higher levels of predictability, lower error rates than humans, and it is very repeatable. You can run a machine 24 hours, and it is working on Christmas or Easter, and it has nothing to do with being tethered to a time zone or to the working hours of human being. So there are different benefits that you are getting.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “The savings are quite huge, and the overall costs are better because the machine part is easier to scale. If you want to hire an additional 1,000 people, it takes time. It takes time to hire them, time to train them, and so on. One you get a machine process working, if you want to add a 1,000 servers on the cloud, that takes no time at all. It’s a much shorter time frame.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “We think first of all that smart machines and the whole market are going to evolve in the next decade. So you will get more and more technology and more and more options. There are lots of commercially available options already, but we are going to see a geometric increase in the number of options and what those commercially available elements can do. We think this market is something that we are going to be tracking for the next 10 years or more. It will take a long time for newer and newer breakthroughs, but in the meantime the market sizing is expected to in the trillions of dollars. It is already in the billions of dollars.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “Right now it is fairly chaotic in terms of the reaction that people have had. You are getting all kinds of reactions [to automation] that are all over the map. Part of the issue is that there isn’t a common term for “smart machines.” Some people are calling it “artificial intelligence.” Some are saying artificial intelligence is a term that has gone by the wayside and describes technology from 10 years ago. Others are calling it “cognitive technologies.” Others are calling its “machine learning.” So there is no one definition of what smart is or what artificial intelligence is.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “ “Automation” as a term has been around for 30 years or more. And so some people are calling this market “hyper-automation” because it is using higher-order technologies. Some people look at it and welcome it and say this is the going save us a lot of time. Others look at it and say this is the rise of the machine — it is the beginning of the end for certain jobs and this is going to change the economics.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “My view is that automation could be used for good or for evil. It depends on how people and governments accept these things. It is a little like global warming. If you allow every country to do what they want, it will eventually impact all of us. All of these technologies — no longer have a single impact on a given country. They have global implications, and they require global governance, and that’s the difficulty of newer technologies. It creates more of a global economy.”  — Frances Karamouzis, Vice President and Distinguished Analyst
  • “Economics and free-flowing trade between countries has been debated for a long time, and technologies like this exacerbates this issue. This makes everything much more possible, so it is harder to govern. It is harder to say that I would lose a job in India or in the U.S. or in the U.K. It is more difficult to understand when you implement some of these things where the job will be lost or gained. Some countries are saying it will create a rebound effect because we need more knowledge workers to run some of this automation, so we will take jobs back from the developing countries to the developed countries. But it is difficult to know the exact impact.”  — Frances Karamouzis, Vice President and Distinguished Analyst

PCs, Laptops & Handheld Devices

10 IoT Technologies Every CIO Needs To Understand
Forbes
By Nick Jones. Gartner, Inc. The Internet of Things (IoT) will enable many innovative digital business opportunities, but to profit from them, CIOs must ..

PC Shipments in India Grow 10.6 Percent in Q4 2015: Gartner
NDTV
PC Shipments in India Grow 10.6 Percent in Q4 2015: Gartner … 52 percent in the fourth quarter of 2014,” Vishal Tripathi, research director at Gartner, ..

Quotes:

  • “Consumers accounted for 40 percent of total PC sales in the fourth quarter of 2015, down from 52 percent in the fourth quarter of 2014,” — Vishal Tripathi, research director at Gartner.
  • “The PC market in India is facing some challenging market dynamics. The enterprise segment might witness some growth going forward due to government and education projects, however we do not foresee significant growth in the PC market in India,” — Vishal Tripathi, research director at Gartner.
  • “White boxes (including parallel imports), which accounted for 32 percent of the overall desktop market, declined 6 percent in the fourth quarter of 2015 compared to the same period in 2014,”  — Vishal Tripathi, research director at Gartner

Security & Privacy

Gartner: 40+% of Organizations Will Adopt Internet of Things by End of 2016
Integration Developers
2016 will be a very big year for IoT adoption, according to Chet Geschickter, research director at Gartner: “We are starting to see a wide range of IoT .

Quotes:

  • “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner
  • “I believe now that many of you have accepted and embraced the use of IoT devices in your respective organizations that other realizations have occurred. First, these devices are becoming pervasive. They are EVERYwhere, from beyond the solar system in the New Horizons spacecraft that swung by Pluto last year to inside our own bodies. They are saturating the physical world at a rate consistent with our desire to understand, measure and control that world, and have become a daily part of an increasing number of businesses and institutions.” — Earl Perkins, research vice president at Gartner (quoted in article from analyst blog)
  • ”IoT will become a key competitive marketplace weapon going forward,” — Jim Tully, a Gartner vice president and distinguished analyst
  • “This includes a noteworthy 9 percent who said they see no relevance whatsoever in IoT technologies for their business,” —  Jim Tully, a Gartner vice president and distinguished analyst
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” wrote Benoit Lheureux, a Gartner research vice president. The finding appears in Gartner’s report “Predicts 2016: PaaS Innovation Continues Unabated.”

Semiconductors

Gartner: 40+% of Organizations Will Adopt Internet of Things by End of 2016
Integration Developers
2016 will be a very big year for IoT adoption, according to Chet Geschickter, research director at Gartner: “We are starting to see a wide range of IoT .

Quotes:

  • “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner
  • “I believe now that many of you have accepted and embraced the use of IoT devices in your respective organizations that other realizations have occurred. First, these devices are becoming pervasive. They are EVERYwhere, from beyond the solar system in the New Horizons spacecraft that swung by Pluto last year to inside our own bodies. They are saturating the physical world at a rate consistent with our desire to understand, measure and control that world, and have become a daily part of an increasing number of businesses and institutions.” — Earl Perkins, research vice president at Gartner (quoted in article from analyst blog)
  • ”IoT will become a key competitive marketplace weapon going forward,” — Jim Tully, a Gartner vice president and distinguished analyst
  • “This includes a noteworthy 9 percent who said they see no relevance whatsoever in IoT technologies for their business,” —  Jim Tully, a Gartner vice president and distinguished analyst
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” wrote Benoit Lheureux, a Gartner research vice president. The finding appears in Gartner’s report “Predicts 2016: PaaS Innovation Continues Unabated.”

Analyst Blogs & Guest Articles Authored by Analysts In The Press

Gartner: 40+% of Organizations Will Adopt Internet of Things by End of 2016
Integration Developers
2016 will be a very big year for IoT adoption, according to Chet Geschickter, research director at Gartner: “We are starting to see a wide range of IoT .

Quotes:

  • “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner
  • “I believe now that many of you have accepted and embraced the use of IoT devices in your respective organizations that other realizations have occurred. First, these devices are becoming pervasive. They are EVERYwhere, from beyond the solar system in the New Horizons spacecraft that swung by Pluto last year to inside our own bodies. They are saturating the physical world at a rate consistent with our desire to understand, measure and control that world, and have become a daily part of an increasing number of businesses and institutions.” — Earl Perkins, research vice president at Gartner (quoted in article from analyst blog)
  • ”IoT will become a key competitive marketplace weapon going forward,” — Jim Tully, a Gartner vice president and distinguished analyst
  • “This includes a noteworthy 9 percent who said they see no relevance whatsoever in IoT technologies for their business,” —  Jim Tully, a Gartner vice president and distinguished analyst
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” wrote Benoit Lheureux, a Gartner research vice president. The finding appears in Gartner’s report “Predicts 2016: PaaS Innovation Continues Unabated.”

Reality Check: Virtual Reality Isn’t A Real Market. Yet.
Forbes
At Forrester, we believe that VR will find its place in the pantheon of important … J. P. Gownder is vice president and principal analyst at Forrester

Energy & Utilities

Gartner: 40+% of Organizations Will Adopt Internet of Things by End of 2016
Integration Developers
2016 will be a very big year for IoT adoption, according to Chet Geschickter, research director at Gartner: “We are starting to see a wide range of IoT .

Quotes:

  • “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner
  • “I believe now that many of you have accepted and embraced the use of IoT devices in your respective organizations that other realizations have occurred. First, these devices are becoming pervasive. They are EVERYwhere, from beyond the solar system in the New Horizons spacecraft that swung by Pluto last year to inside our own bodies. They are saturating the physical world at a rate consistent with our desire to understand, measure and control that world, and have become a daily part of an increasing number of businesses and institutions.” — Earl Perkins, research vice president at Gartner (quoted in article from analyst blog)
  • ”IoT will become a key competitive marketplace weapon going forward,” — Jim Tully, a Gartner vice president and distinguished analyst
  • “This includes a noteworthy 9 percent who said they see no relevance whatsoever in IoT technologies for their business,” —  Jim Tully, a Gartner vice president and distinguished analyst
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” wrote Benoit Lheureux, a Gartner research vice president. The finding appears in Gartner’s report “Predicts 2016: PaaS Innovation Continues Unabated.”

Analysts in the Press 3/10/2016

Application Development & Integration

Gartner says IoT adoption Is driving the use of Platform as a Service
DATAQUEST
Quotes:

  • “IoT adoption will drive additional use of PaaS to implement IoT-centric business applications built around event-driven architecture and IoT data, instead of business applications built around traditional master data,” said Benoit Lheureux, research vice president at Gartner. “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data.”
  • “For advanced technical teams a container service may be better than a PaaS framework for the desired balance between developer productivity, breadth of viable application architectures, IT operations control, and the complexity of implementation,” said Lydia Leong, vice president and distinguished analyst at Gartner. “A container service is also a relatively inexpensive acquisition alternative to PaaS frameworks.”
  • “Success with a private cloud (including PaaS) requires a recognition of the essential cultural and organizational changes to IT organizations, as well as technology changes,” said Yefim V. Natis, vice president and Gartner Fellow. “Lacking this understanding leads many organizations to stop their PaaS investment at the point of technology deployment — leading to disappointing results down the road.”

50% Applications Developed On PaaS Will Be IoT-Centric: Gartner
TeleAnalysis
Quotes:

  • “IoT adoption will drive additional use of PaaS to implement IoT-centric business applications built around event-driven architecture and IoT data, instead of business applications built around traditional master data,” said Benoit Lheureux, research vice president, Gartner.
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” — Benoit Lheureux, research vice president, Gartner
  • “Success with a private cloud (including PaaS) requires a recognition of the essential cultural and organizational changes to IT organizations, as well as technology changes,” said Yefim V Natis, vice president and Gartner Fellow.
  • “Lacking this understanding leads many organizations to stop their PaaS investment at the point of technology deployment — leading to disappointing results down the road,” — Yefim V Natis, vice president and Gartner Fellow

Over 50 pc of new applications developed on PaaS will be IoT-centric by 2020
ETCIO.com
Managed private (or public) PaaS will emerge as best practices. … as technology changes,” said Yefim V. Natis, Vice President and Gartner Fellow
Quotes:

  • “IoT adoption will drive additional use of PaaS to implement IoT-centric business applications built around event-driven architecture and IoT data, instead of business applications built around traditional master data,” said Benoit Lheureux, Research Vice President, Gartner.
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” — Benoit Lheureux, Research Vice President, Gartner.
  • “For advanced technical teams a container service may be better than a PaaS framework for the desired balance between developer productivity, breadth of viable application architectures, IT operations control, and the complexity of implementation,” said Lydia Leong, Vice President and Distinguished Analyst, Gartner.
  • “A container service is also a relatively inexpensive acquisition alternative to PaaS frameworks,” — Lydia Leong, Vice President and Distinguished Analyst, Gartner.
  • “Success with a private cloud (including PaaS) requires recognition of the essential cultural and organizational changes to IT organizations, as well as technology changes,” said Yefim V. Natis, Vice President and Gartner Fellow.
  • “Lacking this understanding leads many organizations to stop their PaaS investment at the point of technology deployment leading to disappointing results down the road,” — Yefim V. Natis, Vice President and Gartner Fellow.

 

B2B/B2C Marketing

Marketers Are Gaining Programmatic Street Smarts, ANA/Forrester Survey Shows AdExchanger
“We need to move from awareness and education to policy and action,” said Jim Nail, principal analyst at Forrester, in a follow-up interview with ..
Quotes:

  • “We need to move from awareness and education to policy and action,” said Jim Nail, principal analyst at Forrester, in a follow-up interview with AdExchanger. “I worry there is a ceiling to this growth if we don’t address these issues of fraud and transparency”
  • “Over history, there have been various episodes where different kinds of shady practices are employed, and they never last long,” Nail said. “At the end of the day, the agencies that thrive are the ones that serve their clients.” — Jim Nail, principal analyst at Forrester

 

Digital Workplace

Why Microsoft Is Beating Google in Enterprise Cloud Email
eWeek
eWEEK asked Gartner Research Vice President Nikos Drakos why large businesses seem to prefer Microsoft. Google had the “first-mover advantage,” ..
Quotes:

  • “Microsoft is more popular with larger organizations and has more than an 80 percent share of companies using cloud email with revenue above $10 billion,” observed Jeffrey Mann, research vice president at Gartner
  • “Going to Google (from Microsoft) involves a bigger change,” — Gartner Research Vice President Nikos Drakos

 

Enterprise Architecture

Why organisations need to build ‘Third Platform’ infrastructure: Lenovo and Nutanix
MIS Asia
Rajnish Arora
, vice president, Enterprise Computing Research, IDC Asia/Pacific, said the Third Platform (IDC’s ‘3rd Platform’) was generally defined as ..
Quotes:

  • Asia Pacific’s transformation through technology change and disruption is significant as it will be pivotal in reshaping the competitive landscape across verticals,” — Rajnish Arora, vice president, Enterprise Computing Research, IDC Asia/Pacific
  • “In order to capture value from IT infrastructure innovation, organisations need to put into place next-generation infrastructure building blocks so they can remain competitive in the 3rd Platform era,” — Rajnish Arora, vice president, Enterprise Computing Research, IDC Asia/Pacific

 

Enterprise Business Applications and ERP

SIs must do more to tackle ERP project failure, says Gartner
CRN – UK
“This new environment promises more business agility, but only if the increased complexity is recognised and addressed,” said Carol Hardcastle, ..
Quotes:

  • “This new environment promises more business agility, but only if the increased complexity is recognised and addressed,” said Carol Hardcastle, research vice president at Gartner
  • “The focus of postmodern ERP is on improved business agility and flexibility, for example through deployment of solutions and services that are better targeted at the business capabilities and address other needs such as user experience,” — Carol Hardcastle, research vice president at Gartner
  • “It really is time that the significant investments enterprises make in ERP solutions reap real benefits. ERP vendors and SIs must raise their game on implementation approaches, renovating and revisiting their own implementation methodologies for speed and with greater emphasis on the benefits realisation activities.” — Carol Hardcastle, research vice president at Gartner

 

Outsourcing & IT Services

India’s market dynamics impacting digital business implementation: Gartner Inc
ETTelecom.com
PUNE: A new study by Gartner Inc says India’s market dynamics are … of their western counterparts,” said Anshul Gupta, research director, Gartner
Quotes:

  • “India’s consumer market, and economic dynamics, are completely different from the consumer dynamics observed in western markets,” said Arup Roy, research director, Gartner. “While consumer-facing companies in mature western markets are driven by value drivers, such as superior customer experience and product/service design, consumer-facing companies in India and other emerging markets, are driven by value drivers such as lower cost of product/service, being able to handle the problem of volumes, and being able to effectively reach the masses.”
  • “Unfortunately, a significant proportion of consumer-facing companies are swayed by the shiny and successful examples of ‘customer experience’ initiatives of their western counterparts,” said Anshul Gupta, research director, Gartner. “They are making investments in front-end, customer-facing activities that leverage digital technologies and failing to invest in the back end necessities, such as enabling easier and faster process workflows, easier shopping and service experience and after sales.”

Gartner says IoT adoption Is driving the use of Platform as a Service
DATAQUEST
Quotes:

  • “IoT adoption will drive additional use of PaaS to implement IoT-centric business applications built around event-driven architecture and IoT data, instead of business applications built around traditional master data,” said Benoit Lheureux, research vice president at Gartner. “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data.”
  • “For advanced technical teams a container service may be better than a PaaS framework for the desired balance between developer productivity, breadth of viable application architectures, IT operations control, and the complexity of implementation,” said Lydia Leong, vice president and distinguished analyst at Gartner. “A container service is also a relatively inexpensive acquisition alternative to PaaS frameworks.”
  • “Success with a private cloud (including PaaS) requires a recognition of the essential cultural and organizational changes to IT organizations, as well as technology changes,” said Yefim V. Natis, vice president and Gartner Fellow. “Lacking this understanding leads many organizations to stop their PaaS investment at the point of technology deployment — leading to disappointing results down the road.”

Over 50 pc of new applications developed on PaaS will be IoT-centric by 2020
ETCIO.com
Managed private (or public) PaaS will emerge as best practices. … as technology changes,” said Yefim V. Natis, Vice President and Gartner Fellow
Quotes:

  • “IoT adoption will drive additional use of PaaS to implement IoT-centric business applications built around event-driven architecture and IoT data, instead of business applications built around traditional master data,” said Benoit Lheureux, Research Vice President, Gartner.
  • “New IoT-centric business applications will drive a transformation in application design practices that focus on real-time contextually rich decisions, event-analysis, lightweight workflow, and broad access to Web-scale data,” — Benoit Lheureux, Research Vice President, Gartner.
  • “For advanced technical teams a container service may be better than a PaaS framework for the desired balance between developer productivity, breadth of viable application architectures, IT operations control, and the complexity of implementation,” said Lydia Leong, Vice President and Distinguished Analyst, Gartner.
  • “A container service is also a relatively inexpensive acquisition alternative to PaaS frameworks,” — Lydia Leong, Vice President and Distinguished Analyst, Gartner.
  • “Success with a private cloud (including PaaS) requires recognition of the essential cultural and organizational changes to IT organizations, as well as technology changes,” said Yefim V. Natis, Vice President and Gartner Fellow.
  • “Lacking this understanding leads many organizations to stop their PaaS investment at the point of technology deployment leading to disappointing results down the road,” — Yefim V. Natis, Vice President and Gartner Fellow.

Tiffani Bova leaves Gartner, joins Salesforce
Channelnomics
Tiffani Bova
has left her role as Gartner VP and distinguished analyst for a newly created position as Salesforce global, customer growth and .
Quotes:

  • “My focus will be helping companies reimagine how they can not only grow bigger, but grow better with innovative business models and technology,” — Tiffani Bova has left her role as Gartner VP and distinguished analyst
  • “I consider myself a ‘recovering sales rep’. I have spent the past 15 years as a channel chief and advising some of the largest technology companies on how to improve their indirect channel performance and I’m looking forward to tapping into our huge partner ecosystem, which supports Salesforce globally.” — Tiffani Bova has left her role as Gartner VP and distinguished analyst
  • “It was time to think about the next step in my career,” she explained. “Salesforce offered me a great opportunity to evangelize sales and innovation to the market and their customers, and it was something I just couldn’t pass up.” — Tiffani Bova has left her role as Gartner VP and distinguished analyst
  • “When you’re in the fourth or fifth chapter of your career, it’s important to make sure you’re going somewhere for all the right reasons. I wanted to go to an organization that is making a difference from both a business standpoint and, more importantly, from a social standpoint. With initiatives such as 1-1-1, I really like what Salesforce stands for, and it’s one of the most admired companies in the world to work for.” — Tiffani Bova has left her role as Gartner VP and distinguished analyst

 

PCs, Laptops & Handheld Devices

India’s market dynamics impacting digital business implementation: Gartner Inc
ETTelecom.com
PUNE: A new study by Gartner Inc says India’s market dynamics are … of their western counterparts,” said Anshul Gupta, research director, Gartner
Quotes:

  • “India’s consumer market, and economic dynamics, are completely different from the consumer dynamics observed in western markets,” said Arup Roy, research director, Gartner. “While consumer-facing companies in mature western markets are driven by value drivers, such as superior customer experience and product/service design, consumer-facing companies in India and other emerging markets, are driven by value drivers such as lower cost of product/service, being able to handle the problem of volumes, and being able to effectively reach the masses.”
  • “Unfortunately, a significant proportion of consumer-facing companies are swayed by the shiny and successful examples of ‘customer experience’ initiatives of their western counterparts,” said Anshul Gupta, research director, Gartner. “They are making investments in front-end, customer-facing activities that leverage digital technologies and failing to invest in the back end necessities, such as enabling easier and faster process workflows, easier shopping and service experience and after sales.”

 

Semiconductors
Gartner Survey Shows That 43 Percent of Organizations Are Using or Plan to Implement the – Business Wire (press release)
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner. “This is largely because of two reasons. The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.”
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” said Jim Tully, vice president and distinguished analyst at Gartner. “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18 percent to 34 percent. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months. In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016.”
  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” Chet Geschickter, research director at Gartner.

IoT Adoption Will Reach 43% In 2016, Gartner Finds
InformationWeek
But for now, IoT is still in the minority when it comes to use. “This is largely because of two reasons,” Chet Geschickter, Gartner research director, wrote ..
Quotes:

  • “This is largely because of two reasons,” Chet Geschickter, Gartner research director, wrote in a statement. “The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.”
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18% to 34%. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months,” Tully said. “In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016.” — Jim Tully, a Gartner vice president and analyst

Over 40 per cent firms to use IoT by end of year: Survey
Voice & Data Online
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner.
  • “This is largely because of two reasons. The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership,” — Chet Geschickter, research director at Gartner.
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” said Jim Tully, vice president and distinguished analyst at Gartner.
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18 percent to 34 percent. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months. In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016,” — Jim Tully, vice president and distinguished analyst at Gartner.
  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” — Jim Tully, vice president and distinguished analyst at Gartner.

Internet of Things to move toward mainstream adoption this year: Gartner
Canadian Underwriter
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner, in the statement.
  • Geschickter explained that this (low adoption) was largely due to two reasons. “The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business,” he suggested. “The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, research director at Gartner
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” said Jim Tully, vice president and distinguished analyst at Gartner. “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18% to 34%. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months.”
  • “2016 will be a very big year for IoT adoption,” said Geschickter. “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner

Is the Internet of Things finally poised to go mainstream?
Fleet Owner (blog)
In other words, explained Chet Geschickter, research director at Gartner, the number of organizations adopting IoT will grow 50% this year, reaching ..
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” — Chet Geschickter, research director at Gartner
  • “This (low adoption) is largely because of two reasons. The first hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business,” he pointed out. “The second hurdles are the organizations themselves [as] many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, research director at Gartner
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations; positioning IoT as a key competitive marketplace weapon going forward,” — Jim Tully, VP of research at Gartner
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18% to 34%,” Tully noted. “This indicates that we can expect a much higher IoT focus on end customers during the next 12 months.” — Jim Tully, VP of research at Gartner
  • “This year, 2016, will be a very big year for IoT adoption,” he stressed. “We are starting to see a wide range of IoT use cases across virtually all industries. But the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner

IoT Moving To The Mainstream: Industry Adoption Set To Grow
Smart Office
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organisations surveyed were actively exploiting it,” Chet Geschickter, Gartner research director, commented.
  • “This is largely because of two reasons. The first set of hurdles are business-related. Many organisations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business.” — Chet Geschickter, Gartner research director
  • “The second set of hurdles (to IoT Adoption) are the organisations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, Gartner research director
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” Jim Tully, Gartner vice president and distinguished analyst, commented.
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18 per cent to 34 per cent. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months. In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016.” — Jim Tully, Gartner vice president and distinguished analyst
  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries,” Geschickter commented. “But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, Gartner research director

Gartner finds business divided on IoT use
IoT Hub
… exploiting it caught the eye of Gartner research director Chet Geschickter. … Geschickter believes that 2016 will see an increase in the number of IoT .
Quotes:

  • The first set of hurdles (to IoT Adoption) are business-related,” — Gartner research director Chet Geschickter.
  • “Many organisations have yet to establish a clear picture of what benefits the Internet of Things can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business.” — Gartner research director Chet Geschickter.
  • “Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership,” — Gartner research director Chet Geschickter.
  • Jim Tully, VP and distinguished analyst at Gartner believes this internal focus will shift in the future “toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward.”
  • “Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” — Gartner research director Chet Geschickter

 

Analyst Blogs & Guest Articles Authored by Analysts In The Press

Don’t Let Volatile Markets Scare You Away From Customer Experience Investments
Forbes
By Harley Manning. If you like horror …. Harley Manning is VP, Research Director at Forrester. Follow his customer experience blog at Forrester.com.

 

Company Announcements

Boomerang Commerce Named a Representative Vendor in Gartner’s 2016 Market Guide for
Business Wire (press release)
… “Market Guide for Unified Price, Promotion and Markdown Optimization (UPPMO) Applications” report1 by Gartner Research Director Robert Hetu
Gartner Survey Shows That 43 Percent of Organizations Are Using or Plan to Implement the – Business Wire (press release)
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner. “This is largely because of two reasons. The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.”
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” said Jim Tully, vice president and distinguished analyst at Gartner. “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18 percent to 34 percent. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months. In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016.”
  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” Chet Geschickter, research director at Gartner.

IoT to gain momentum in 2016: Gartner – Times of India
Quotes:

  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” said Chet Geschickter, research director, Gartner.
  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” added Geschickter. Explaining the cause, Geschickter said, “This is largely because of two reasons. The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, research director, Gartner

Gartner: 43% of Enterprises Are Adopting or Already Using the IoT in 2016
Datamation

IoT Adoption Will Reach 43% In 2016, Gartner Finds
InformationWeek
But for now, IoT is still in the minority when it comes to use. “This is largely because of two reasons,” Chet Geschickter, Gartner research director, wrote ..
Quotes:

  • “This is largely because of two reasons,” Chet Geschickter, Gartner research director, wrote in a statement. “The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.”
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18% to 34%. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months,” Tully said. “In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016.” — Jim Tully, a Gartner vice president and analyst

Over 40 per cent firms to use IoT by end of year: Survey
Voice & Data Online
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner.
  • “This is largely because of two reasons. The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership,” — Chet Geschickter, research director at Gartner.
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” said Jim Tully, vice president and distinguished analyst at Gartner.
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18 percent to 34 percent. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months. In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016,” — Jim Tully, vice president and distinguished analyst at Gartner.
  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” — Jim Tully, vice president and distinguished analyst at Gartner.

Gartner: 43 percent of organizations are using or plan to implement IoT in 2016Computerworld India
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner. “This is largely because of two reasons. The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business. The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.”

Internet of Things to move toward mainstream adoption this year: Gartner
Canadian Underwriter
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” said Chet Geschickter, research director at Gartner, in the statement.
  • Geschickter explained that this (low adoption) was largely due to two reasons. “The first set of hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business,” he suggested. “The second set of hurdles are the organizations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, research director at Gartner
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” said Jim Tully, vice president and distinguished analyst at Gartner. “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18% to 34%. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months.”
  • “2016 will be a very big year for IoT adoption,” said Geschickter. “We are starting to see a wide range of IoT use cases across virtually all industries. But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner

Is the Internet of Things finally poised to go mainstream?
Fleet Owner (blog)
In other words, explained Chet Geschickter, research director at Gartner, the number of organizations adopting IoT will grow 50% this year, reaching ..
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organizations surveyed were actively exploiting it,” — Chet Geschickter, research director at Gartner
  • “This (low adoption) is largely because of two reasons. The first hurdles are business-related. Many organizations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business,” he pointed out. “The second hurdles are the organizations themselves [as] many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, research director at Gartner
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations; positioning IoT as a key competitive marketplace weapon going forward,” — Jim Tully, VP of research at Gartner
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18% to 34%,” Tully noted. “This indicates that we can expect a much higher IoT focus on end customers during the next 12 months.” — Jim Tully, VP of research at Gartner
  • “This year, 2016, will be a very big year for IoT adoption,” he stressed. “We are starting to see a wide range of IoT use cases across virtually all industries. But the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, research director at Gartner

IoT Moving To The Mainstream: Industry Adoption Set To Grow
Smart Office
Quotes:

  • “While there is near universal acceptance of the importance of the IoT, less than a third of organisations surveyed were actively exploiting it,” Chet Geschickter, Gartner research director, commented.
  • “This is largely because of two reasons. The first set of hurdles are business-related. Many organisations have yet to establish a clear picture of what benefits the IoT can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business.” — Chet Geschickter, Gartner research director
  • “The second set of hurdles (to IoT Adoption) are the organisations themselves. Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership.” — Chet Geschickter, Gartner research director
  • “However, we are poised for a marked shift in focus toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward,” Jim Tully, Gartner vice president and distinguished analyst, commented.
  • “The survey shows a dramatic jump in focus on customer experience, doubling in nominal terms from 18 per cent to 34 per cent. This indicates that we can expect a much higher IoT focus on end customers during the next 12 months. In effect, IoT programs and processes will become competitive marketplace weapons starting in 2016.” — Jim Tully, Gartner vice president and distinguished analyst
  • “2016 will be a very big year for IoT adoption. We are starting to see a wide range of IoT use cases across virtually all industries,” Geschickter commented. “But, the big challenge now is demonstrating return on investment. Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts.” — Chet Geschickter, Gartner research director

Gartner finds business divided on IoT use
IoT Hub
… exploiting it caught the eye of Gartner research director Chet Geschickter. … Geschickter believes that 2016 will see an increase in the number of IoT .
Quotes:

  • The first set of hurdles (to IoT Adoption) are business-related,” — Gartner research director Chet Geschickter.
  • “Many organisations have yet to establish a clear picture of what benefits the Internet of Things can deliver, or have not yet invested the time to develop ideas for how to apply IoT to their business.” — Gartner research director Chet Geschickter.
  • “Many of the survey participants have insufficient expertise and staffing for IoT and lack clear leadership,” — Gartner research director Chet Geschickter.
  • Jim Tully, VP and distinguished analyst at Gartner believes this internal focus will shift in the future “toward customer-facing benefits for planned IoT implementations, positioning IoT as a key competitive marketplace weapon going forward.”
  • “Executives need to validate the contribution that IoT can make in order to justify large-scale rollouts,” — Gartner research director Chet Geschickter

Analysts in the Press 6/11/2015

Business Intelligence

India’s business intelligence software revenue to touch $150 million in 2015: Gartner
Economic Times
… self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood said.

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Gartner Research Director Bhavish Sood
  • “This is leading to more investments in BI and information management,” — Gartner Research Director Bhavish Sood

Indian Business Intelligence and Analytics Software Revenue to reach $150 million in 2015: Gartner
– Daily News & Analysis

Quotes:

  • Bhavish Sood, Research Director, Gartner said, “The BI and analytics market is undergoing significant change.”
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility,” — Bhavish Sood, Research Director, Gartner

India BI software revenue to touch $150 mn in 2015: Gartner
Moneycontrol.com

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood said.
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Gartner Research Director Bhavish Sood.
  • “This is leading to more investments in BI and information management,” — Gartner Research Director Bhavish Sood

India’s Business Intelligence Software Revenue to Reach $150 mn in 2015: Gartner – The New Indian Express

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner, said.
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Bhavish Sood, research director at Gartner
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility. This is leading to more investments in BI and information management,” — Bhavish Sood, research director at Gartner

India’s BI Software revenue to reach $150 mn in 2015: Gartner
Express Computer
… self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner, said

Quotes:

  •  “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Bhavish Sood, research director at Gartner.
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility. This is leading to more investments in BI and information management,” — Bhavish Sood, research director at Gartner

Gartner: 50% of organisations will not address the information citizen
ashdowngroup.com
Joao Tapadinhas, research director at Gartner, said: “An information strategy is a broad topic, but defining how organisations use and manage ..

Quotes:

  • Joao Tapadinhas, research director at Gartner, said: “An information strategy is a broad topic, but defining how organisations use and manage information affects all aspects of IT and business management and transformation.
  • “The majority of today’s information strategies are not addressing the needs of “information citizens,” a growing class of casual information consumers seeking ease of access and use of information as a top priority.” — Joao Tapadinhas, research director at Gartner

Data Management & Integration
India’s business intelligence software revenue to touch $150 million in 2015: Gartner
Economic Times
… self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood said.

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Gartner Research Director Bhavish Sood
  • “This is leading to more investments in BI and information management,” — Gartner Research Director Bhavish Sood

Indian Business Intelligence and Analytics Software Revenue to reach $150 million in 2015: Gartner – Daily News & Analysis

Quotes:

  • Bhavish Sood, Research Director, Gartner said, “The BI and analytics market is undergoing significant change.”
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility,” — Bhavish Sood, Research Director, Gartner

India BI software revenue to touch $150 mn in 2015: Gartner
Moneycontrol.com

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood said.
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Gartner Research Director Bhavish Sood.
  • “This is leading to more investments in BI and information management,” — Gartner Research Director Bhavish Sood

India’s Business Intelligence Software Revenue to Reach $150 mn in 2015: Gartner
The New Indian Express

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner, said.
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Bhavish Sood, research director at Gartner
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility. This is leading to more investments in BI and information management,” — Bhavish Sood, research director at Gartner

India’s BI Software revenue to reach $150 mn in 2015: Gartner
Express Computer
… self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner, said

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Bhavish Sood, research director at Gartner.
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility. This is leading to more investments in BI and information management,” — Bhavish Sood, research director at Gartner

IT Management

Gartner: Smart machines are coming
ComputerWeekly.com
… over which humans have decreasing control, according to Gartner. … for the business and CIOs,” said Stephen Prentice, vice-president and Gartner ..

Quotes:

  • “As smart machines become increasingly capable, they will be viable alternatives to human workers under certain circumstances, which will lead to significant repercussions for the business and CIOs,” said Stephen Prentice, vice-president and Gartner fellow.
  • “At the same time, entirely new industries have been developed by those technologies, almost always creating millions of jobs. Organisations must balance the necessity to exploit the significant advances being made in the capabilities of various smart machines with the perceived negative impact of resulting job losses.”
  • “In the confines of currently known technology, the idea of machines attaining some level of self-awareness, consciousness or sentience is the stuff of science fiction. Even with the coming generation of smart machines, which actively learn and will be able to adapt their actions to optimise their progress towards a goal, humans can choose to remain in control.”

Where’s the off button? Gartner warns CIOs against the dangers of leaving the robots in charge
Information Age

Quotes:

  • “As smart machines become more capable, and more affordable, they will be more widely deployed in multiple roles across many industries, replacing some human workers. This is nothing new. The deployment of new technology has eliminated millions of jobs over the course of history,” said Gartner analyst Stephen Prentice.
  • “At the same time, entirely new industries have been developed by those technologies, almost always creating millions of new jobs. Organisations must balance the necessity to exploit the significant advances being made in the capabilities of various smart machines with the perceived negative impact of resulting job losses.” — Gartner analyst Stephen Prentice
  • “In effect,” said Prentice, “smart machines are now collecting information about practically every facet of human activity on a continual, pervasive and uncontrollable basis, with no option to ‘turn off’ the activity. The potential reputational damage arising from uncontrolled and inappropriate data collection is well-established and can be substantial.” — Gartner analyst Stephen Prentice
  • “The fear among many individuals is that the machines will ‘take over,’ start making decisions on their own and run out of control, posing a threat to individuals, society and even humanity itself,” — Gartner analyst Stephen Prentice
  • “However, within the confines of currently known technology, the idea of machines attaining some level of ‘self-awareness,’ ‘consciousness’ or ‘sentience’ is still the stuff of science fiction. Even with the coming generation of smart machines, which actively ‘learn’ and will be able to adapt their actions to optimise their progress toward a goal, humans can choose to remain in control.” — Gartner analyst Stephen Prentice
  • “CIOs should work hard to increase awareness of this issue inside the organisation and ensure that the implications of this activity are fully understood and that appropriate controls, processes and procedures are established,” — Gartner analyst Stephen Prentice

Smart machines becoming ‘viable alternatives’ to human workers – Gartner – PCR-online.biz

Quotes:

  • “The fear among many individuals is that the machines will ‘take over,’ start making decisions on their own and run out of control, posing a threat to individuals, society and even humanity itself,” said Stephen Prentice, vice president and Gartner Fellow.
  • “However, within the confines of currently known technology, the idea of machines attaining some level of ‘self-awareness,’ ‘consciousness’ or ‘sentience’ is still the stuff of science fiction. Even with the coming generation of smart machines, which actively ‘learn’ and will be able to adapt their actions to optimise their progress toward a goal, humans can choose to remain in control.” — Stephen Prentice, vice president and Gartner Fellow
  • “As smart machines become increasingly capable, they will become viable alternatives to human workers under certain circumstances, which will lead to significant repercussions for the business and thus for CIOs,” — Stephen Prentice, vice president and Gartner Fellow
  • “Business leaders are starting to take notice of the advances being made and more readily acknowledge that the threat to knowledge work is real.” — Stephen Prentice, vice president and Gartner Fellow
  • “Smart machines will be more widely deployed in multiple roles across many industries, replacing some human workers. This is nothing new. The deployment of new technology has eliminated millions of jobs over the course of history,” — Stephen Prentice, vice president and Gartner Fellow
  • “Organisations must balance the necessity to exploit the significant advances being made in the capabilities of various smart machines with the perceived negative impact of resulting job losses.” — Stephen Prentice, vice president and Gartner Fellow

Gartner Says Smarter Machines Will Challenge the Human Desire for Control
WebWire (press release)
Full Coverage

Quotes:

  • “As smart machines become increasingly capable, they will become viable alternatives to human workers under certain circumstances, which will lead to significant repercussions for the business and thus for CIOs,” said Stephen Prentice, vice president and Gartner Fellow. “In the 2015 Gartner CEO and business leader survey, opinions were equally divided on this issue and indicate that business leaders are starting to take notice of the advances being made and more readily acknowledge that the threat to knowledge work is real.”
  • “At the same time, entirely new industries have been developed by those technologies, almost always creating millions of new jobs. Organizations must balance the necessity to exploit the significant advances being made in the capabilities of various smart machines with the perceived negative impact of resulting job losses.” — Stephen Prentice, vice president and Gartner Fellow
  • “The fear among many individuals is that the machines will ’take over,’ start making decisions on their own and run out of control, posing a threat to individuals, society and even humanity itself,” explained Mr. Prentice. “However, within the confines of currently known technology, the idea of machines attaining some level of ’self-awareness,’ ’consciousness’ or ’sentience’ is still the stuff of science fiction. Even with the coming generation of smart machines, which actively ’learn’ and will be able to adapt their actions to optimize their progress toward a goal, humans can choose to remain in control.” — Stephen Prentice, vice president and Gartner Fellow
  • “In effect, smart machines are now collecting information about practically every facet of human activity on a continual, pervasive and uncontrollable basis, with no option to ’turn off’ the activity. The potential reputational damage arising from uncontrolled and inappropriate data collection is well-established and can be substantial,” said Mr. Prentice. “CIOs should work hard to increase awareness of this issue inside the organization and ensure that the implications of this activity are fully understood and that appropriate controls, processes and procedures are established.” — Stephen Prentice, vice president and Gartner Fellow

Outsourcing & IT Services

New IDC MaturityScape Provides Framework for Delivering an Optimized Omni-Experience in the
Business Wire (press release)
“Omni-experiences transcend the direct experience, and they are born and delivered multi-dimensionally,” said Leslie Hand and Philip Carter, IDC .

Quotes:

  • “Omni-experiences transcend the direct experience, and they are born and delivered multi-dimensionally,” said Leslie Hand and Philip Carter, IDC analysts within IDC’s Research Network. “Omni-experience DX requires that companies measure the value of fully amplified messaging and that they can clearly identify the influences, impressions, and triggers that improve the performance of delivered products and services. Companies that understand the discrete and additive marketplace value of the actions they take to design, make, sell, and fulfill market leading offers will repeatedly disrupt markets and outperform the competitive field as a result.”

PCs, Laptops & Handheld Devices

Microsoft’s Edge Browser Won’t Be an Option for Some Organizations
Redmondmag.com
Silver, along with Gartner coauthor David Mitchell Smith, recommended that organizations adopt a “bimodal browser strategy” with Windows 10

Micromax reaches world’s top ten ladder: Gartner
ITvoir
The leading global research firm Gartner has released its latest market … 10 in the first quarter of 2015,” said Anshul Gupta, research director, Gartner.

Quotes:

  • “Enlightening their strong smartphone sales across the emerging markets, the Chinese and Indian mobile phone manufactures raised their footprint in the first quarter of 2015. Six of them were amongst the top 10 in the first quarter of 2015,” said Anshul Gupta, research director, Gartner.
  • “In this quarter, the local brands and Chinese vendors emerged as key winners across the emerging markets. These vendors reported an average growth of 73 percent in smartphone sales and had a combined rise of 38 percent to 47 percent in the first quarter of 2015,” added Gupta.

Security & Privacy

Gartner forum discusses inherent biases in IT, strategies women can use to “play the game”
FierceCIO
“We’re all relatively successful women – we’re all successful professionals and we’ve had to deal with this,” Avivah Litan, Gartner vice president, said .

Quotes:

  • “We’re all relatively successful women – we’re all successful professionals and we’ve had to deal with this,” Avivah Litan, Gartner vice president, said to the crowd of more than 200 women (and a handful of men) interested in the professional disparity between the sexes. “The best way to deal with it is to learn how to play the game better, I guess, and not come off as aggressive. I’m trying very hard not to say anything to…”
  • “What’s in it for me?” Logan said. “So always think what’s in it for the person in front of you. … You’re selling them something, exactly right. You’re selling them something to get their job done.” — Debra Logan, vice president for Gartner
  • “Most of them are men,” she said. “And when they see me their first reaction is ‘technical incompetence.’ They say, ‘Well she’s going to be good at assurance and compliance, but she probably doesn’t understand what a router is.'” — Debra Logan, vice president for Gartner
  • “Keep changing jobs, and when you do, ask for more money,” — Debra Logan, vice president for Gartner

Software Markets

India’s business intelligence software revenue to touch $150 million in 2015: Gartner
Economic Times
… self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood said.

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Gartner Research Director Bhavish Sood
  • “This is leading to more investments in BI and information management,” — Gartner Research Director Bhavish Sood

Indian Business Intelligence and Analytics Software Revenue to reach $150 million in 2015: Gartner
Daily News & Analysis

Quotes:

  • Bhavish Sood, Research Director, Gartner said, “The BI and analytics market is undergoing significant change.”
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility,” — Bhavish Sood, Research Director, Gartner

India BI software revenue to touch $150 mn in 2015: Gartner – Moneycontrol.com

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Gartner Research Director Bhavish Sood said.
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Gartner Research Director Bhavish Sood.
  • “This is leading to more investments in BI and information management,” — Gartner Research Director Bhavish Sood

India’s Business Intelligence Software Revenue to Reach $150 mn in 2015: Gartner
The New Indian Express

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner, said.
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Bhavish Sood, research director at Gartner
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility. This is leading to more investments in BI and information management,” — Bhavish Sood, research director at Gartner

India’s BI Software revenue to reach $150 mn in 2015: Gartner
Express Computer
… self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner, said

Quotes:

  • “The BI and analytics market is undergoing significant change. The development of mobile, information, cloud and social media technologies has disrupted the market and shifted it toward self-service, cloud and analytics applications tailored for business users and information workers,” Bhavish Sood, research director at Gartner
  • “We see signs of the emerging importance of BI in India as senior executives are increasingly exploring the different styles of analytics to resolve their business imperatives,” — Bhavish Sood, research director at Gartner.
  • “There is an increased emphasis on metrics management and the growing use of performance management. Early big data use cases have started emerging and have executive visibility. This is leading to more investments in BI and information management,” — Bhavish Sood, research director at Gartner

Analyst Firm Announcements

New IDC MaturityScape Provides Framework for Delivering an Optimized Omni-Experience in the
Business Wire (press release)
“Omni-experiences transcend the direct experience, and they are born and delivered multi-dimensionally,” said Leslie Hand and Philip Carter, IDC .

Quotes:

  • “Omni-experiences transcend the direct experience, and they are born and delivered multi-dimensionally,” said Leslie Hand and Philip Carter, IDC analysts within IDC’s Research Network. “Omni-experience DX requires that companies measure the value of fully amplified messaging and that they can clearly identify the influences, impressions, and triggers that improve the performance of delivered products and services. Companies that understand the discrete and additive marketplace value of the actions they take to design, make, sell, and fulfill market leading offers will repeatedly disrupt markets and outperform the competitive field as a result.”

Analyst Blogs & Guest Articles Authored by Analysts

Forrester: Manage business technology outcomes, not IT assets
ComputerWeekly.com
In The Current Issue: – Charting Google’s big data journey from MapReduce to Cloud Bigtable – Can the NHS avoid major IT expenditure for joined up ..

Company Announcements

PriceSpider Named a Cool Vendor in Gartner’s “Cool Vendors Consumer Goods Manufacturing
PR Newswire (press release)
… Dale Hagemeyer, Michael Shanler, Janet Suleski, and published in April, 2015. Gartner does not endorse any vendor, product or service depicted in …

CA Technologies Designated a “Leader” in Gartner Magic Quadrant for IT Project and Portfolio
WhaTech
Gartner evaluated 10 software vendors across 15 criteria in the report. … Portfolio Management Software Applications, Worldwide,” Daniel B. Stang,

PriceSpider Named a Cool Vendor in Gartner’s “Cool Vendors Consumer Goods Manufacturing
IT Business Net
We believe being named a Gartner Cool Vendor validates our approach … Dale Hagemeyer, Michael Shanler, Janet Suleski, and published in April, ..

Limonetik Named A ‘Cool Vendor’ by Gartner
Newswire Today (press release)
… Vendors in Digital Commerce, 2015” by David Kohler, Chris Fletcher, Penny Gillespie, Jason Daigler at Gartner, Inc. Limonetik announced has been ..

Limonetik named a “Cool Vendor” by Gartner
PR Urgent (press release)
Full Coverage

Gartner Names Good Technology as Leader in the Magic Quadrant for Enterprise Mobility
PR Newswire (press release)
1 Gartner “Magic Quadrant for Enterprise Mobility Management Suites” by Terrence Cosgrove, Rob Smith, Chris Silva, John Girard, Bryan Taylor

Gartner Positions AirWatch by VMware as a Leader and Highest on Ability to Execute Ax… – CNNMoney

Government

Gartner Identifies 10 Most Important Technology Trends for Government in 2015
IT News Online
Gartner research director Rick Howard said that organizational culture, legacy IT systems and business processes, stretched IT budgets, and the lack .

Quotes:

  • “Public sector CIOs can gain support for digital innovation from public officials and administrators by explaining digital innovation in terms of business priorities and presenting relevant examples of what the consumer service industry or other digitally savvy government agencies have done, how they have done it, and what the results have been,” said Howard.
  • “These strategic technology trends have substantial disruptive potential that is just beginning to materialize and will reach an inflection point within the next three to five years,” said Howard. “Public sector CIOs can capitalize on the value of these trends by first determining how they will impact government program operations or service delivery models, and then by building the organizational capabilities and capacity needed to support them.” — Gartner research director Rick Howard

Media

(VIDEO) Media Owners Stuck In Past Over Ad Data: Forrester’s Nail
Huffington Post (blog)
“Media companies talk about the user experience,” Forrester principal analyst Jim Nail, who authored the report, tells Beet.TV in this video interview.

Retail

New IDC MaturityScape Provides Framework for Delivering an Optimized Omni-Experience in the
Business Wire (press release)
“Omni-experiences transcend the direct experience, and they are born and delivered multi-dimensionally,” said Leslie Hand and Philip Carter, IDC .

Quotes:

  • “Omni-experiences transcend the direct experience, and they are born and delivered multi-dimensionally,” said Leslie Hand and Philip Carter, IDC analysts within IDC’s Research Network. “Omni-experience DX requires that companies measure the value of fully amplified messaging and that they can clearly identify the influences, impressions, and triggers that improve the performance of delivered products and services. Companies that understand the discrete and additive marketplace value of the actions they take to design, make, sell, and fulfill market leading offers will repeatedly disrupt markets and outperform the competitive field as a result.”

Analysts in the Press 6/04/2015

Application Development & Integration
Forrester: Ditch monolithic app architectures or face disruption by digital competitors
ComputerworldUK
Monolithic software will not cope with demands for multi-platform, scalable apps, says Forrester analyst Michael Facemire. By Matthew Finnegan

Quotes:

  • “Our clients need to be building on this type of architecture because, as technologies change and new opportunities come about, you need to have a modular technology base to adopt and react to change,” — Forrester Research principal analyst Michael Facemire
  • “We can’t be building large monolithic software solutions we have in the past.”– Forrester Research principal analyst Michael Facemire
  • “In the past we have built software simply because we had to build software, we didn’t really take into account who we were creating it for,” — Forrester Research principal analyst Michael Facemire
  • “Now that has changed because customers have so much choice, so we need to really obsess over our customers, understand what they want, when they want it, on what device, and then meet that need.” — Forrester Research principal analyst Michael Facemire
  • “The distributed nature says that we should build that on the cloud, because that gives us the elasticity, the performance that we need. Therefore don’t build a big monolithic [architecture] in my datacentre and put it in somebody’s cloud, it means build it natively for the cloud,” — Forrester Research principal analyst Michael Facemire
  • “Make the individual components be able to standalone – this is the microservices model that is becoming popular in the technology world. Adopt that so that the best that the cloud can give you is available to you because you build it the right way.” — Forrester Research principal analyst Michael Facemire

B2C Marketing
Forrester’s Nate Elliott: There’s No ‘Community Building’ on Social
SocialTimes
Speaking at the Lithium Technologies LiNC conference in San Francisco, Forrester Research vice president and principal analyst Nate Elliott dropped ..

Quotes:

  • “There’s no community there. This notion of “build a community on Facebook,” I’ve never seen any brand successfully build a long-term community on Facebook. Maybe around a topic for a week, people come together, but conversations aren’t threaded. They’re not archived. There’s never been a meaningful community there. Even pages that get lots of likes on posts, and comments and shares, there’s not a community there.” — Forrester Research vice president and principal analyst Nate Elliott
  • “The notion that you build a community on Facebook, and that we call people who manage the pages Community Managers, it’s always been a pipe dream. If you want a community, you need to build a community, and that means a branded community on a domain you own.” — Forrester Research vice president and principal analyst Nate Elliott
  • “The biggest (mistake) and the most fundamental one is they go into it without knowing what they’re trying to accomplish. That manifests itself in a few different ways. Very commonly, it means they have too many objectives. You want to do this and this and this. Sometimes, it means they have literally no objective. “We’re using Facebook?” “Well, what do you want to do?” “Use Facebook.” ” — Forrester Research vice president and principal analyst Nate Elliott
  • “Sometimes, it’s just that the objective is entirely social in nature — we want followers, we want engagements, we want retweets. When there’s too many objectives, no objective at all, or when the objective is a pure engagement metric, all of those add up to be the same thing: you don’t know what you’re trying to accomplish. If you can’t describe to me in terms that my grandma would understand what you’re trying to do, then you’re doing it wrong.” — Forrester Research vice president and principal analyst Nate Elliott

Business Intelligence
How the emerging role of information citizen will change information strategies: Gartner
Firstpost
… and transformation,” said Joao Tapadinhas, research director at Gartner. “The majority of today’s information strategies are not addressing the needs .

Quotes:

  • “An information strategy is a broad topic, but defining how organizations use and manage information affects all aspects of IT and business management and transformation,” said Joao Tapadinhas, research director at Gartner. “The majority of today’s information strategies are not addressing the needs of “information citizens,” a growing class of casual information consumers seeking ease of access and use of information as a top priority.”
  • “Information citizens are increasingly being defined as a “user persona” for information and analytic applications. These customers and partners are casual consumers of information and analysis, which include access to and analysis of multi-structured data consumed in easy-to-use applications,” said Tapadinhas. “Information citizens will subscribe to a consumption platform and ecosystem which will develop and deliver these applications spanning a diversity of information structures and sources.” — Joao Tapadinhas, research director at Gartner

Gartner asks, are you meeting the needs of ‘information citizens’?
CIO New Zealand
… casual information consumers seeking ease of access and use of information as a top priority,” says Joao Tapadinhas, research director at Gartner.

Quotes:

  • “The majority of today’s information strategies are not addressing the needs of ‘information citizens’, a growing class of casual information consumers seeking ease of access and use of information as a top priority,” says Joao Tapadinhas, research director at Gartner.
  • “Information strategies and the use of information are increasingly driven by – and driving – digital business,” — Joao Tapadinhas, research director at Gartner.
  • “An information strategy is a broad topic, but defining how organisations use and manage information affects all aspects of IT and business management and transformation.” — Joao Tapadinhas, research director at Gartner
  • “Information citizens will subscribe to a consumption platform and ecosystem which will develop and deliver these applications spanning a diversity of information structures and sources.” — Joao Tapadinhas, research director at Gartner

Is your business addressing the role of the ‘Information Citizen’?
Computerworld New Zealand
… and manage information affects all aspects of IT and business management and transformation,” says Joao Tapadinhas, research director, Gartner.

Quotes:

  • “An information strategy is a broad topic, but defining how organisations use and manage information affects all aspects of IT and business management and transformation,” says Joao Tapadinhas, research director, Gartner.
  • “The majority of today’s information strategies are not addressing the needs of “information citizens,” a growing class of casual information consumers seeking ease of access and use of information as a top priority.” — Joao Tapadinhas, research director, Gartner.
  • “Information citizens are increasingly being defined as a “user persona” for information and analytic applications,” — Joao Tapadinhas, research director, Gartner.
  • “These customers and partners are casual consumers of information and analysis, which include access to and analysis of multi-structured data consumed in easy-to-use applications.” — Joao Tapadinhas, research director, Gartner.
  • “Information citizens will subscribe to a consumption platform and ecosystem which will develop and deliver these applications spanning a diversity of information structures and sources.” — Joao Tapadinhas, research director, Gartner.

Gartner Says Through 2017, 50 Percent of Organizations Will Not Have an Information Strategy
Business Standard
… and manage information affects all aspects of IT and business management and transformation, said Joao Tapadinhas, research director at Gartner

Consumer Technologies

Thailand’s Mobile Content and Application Market is Small, but Growing Fast
Cellular News
Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.

Quotes:

  • Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.  Additionally, outside of key applications, only 15% of total active users access to other types of mobile applications. The Thai market is still at the initial stage, but is predicted to have fast growth.”
  • “We do not criticize the mobile applications that have been launched with the key purpose of being information channels for customers. However, they have to quickly evolve with the times, especially because the concept of great customer communication has now shifted to being two-way, not just one-way. Providers of content can also incorporate social and gamification elements to increase adoption and stickiness with target users.” — Michael Araneta, country manager for IDC Thailand
  • Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand and lead analyst for the study states, “The key business model in Thailand that generates the largest revenues is still the ad-based one. However, companies are exploring the other four options.”
  • “Industries that have the largest potential to successfully generate high revenues from mobile platforms over the next 12 to 24 months include finance & banking, retail, broadcast, and telcos. The base of active users in these sectors is expected to grow 11-15% in the short-term.”    — Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand
  • Jarit Sidhu, senior market analyst for client devices research at IDC Thailand comments, “The problem is not the lack of talent, but rather the lack of creativity. Local developers inarguably have better understanding of what Thais prefer so the key is to creatively translate such knowledge into localized applications that yield not only usability but also great user experience.”
  • “We expect the sales of smartphones to grow by 29% to reach 20 million units by the end of 2015. This will boost the number of smartphone users up to 36 million. This rapid adoption rate of smartphones will definitely stimulate much higher usage of mobile content and applications.” — Jarit Sidhu, senior market analyst for client devices research at IDC Thailand

Millennials are just like you were, but with better technology
MarketWatch
The real reason young people’s spending habits differ from those of their parents is simple, says Sucharita Mulpuru, a retail analyst at Forrester and .

Quotes:

  • “Probably like a lot of people I was just sick of hearing that Instagram is going to change the world,” said Mulpuru, who considers herself part of Generation X. “We have to compare apples to apples. Let’s compare young people today to young people 40 years ago.” — Sucharita Mulpuru, a retail analyst at Forrester

Data Management & Integration

Gaining Pervasive Insights with Hadoop
Database Trends and Applications
In a recent webcast, three Hadoop and cloud experts, Merv Adrian, Gartner research VP; Shaun Connolly, Hortonworks VP of strategy; and Lance ..

Quotes:

  • “Grabbing big data is where we started, but over the last few years, new use cases have evolved such as data reservoir creation, machine learning, and enriching the data and so on,” — Merv Adrian, Gartner research VP
  • “start with small achievable projects; confirm a team; and integrate with your data center specialists.” — Merv Adrian, Gartner research VP

Emerging Trends & Technologies

Thailand’s Mobile Content and Application Market is Small, but Growing Fast
Cellular News
Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.

Quotes:

  • Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.  Additionally, outside of key applications, only 15% of total active users access to other types of mobile applications. The Thai market is still at the initial stage, but is predicted to have fast growth.”
  • “We do not criticize the mobile applications that have been launched with the key purpose of being information channels for customers. However, they have to quickly evolve with the times, especially because the concept of great customer communication has now shifted to being two-way, not just one-way. Providers of content can also incorporate social and gamification elements to increase adoption and stickiness with target users.” — Michael Araneta, country manager for IDC Thailand
  • Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand and lead analyst for the study states, “The key business model in Thailand that generates the largest revenues is still the ad-based one. However, companies are exploring the other four options.”
  • “Industries that have the largest potential to successfully generate high revenues from mobile platforms over the next 12 to 24 months include finance & banking, retail, broadcast, and telcos. The base of active users in these sectors is expected to grow 11-15% in the short-term.”    — Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand
  • Jarit Sidhu, senior market analyst for client devices research at IDC Thailand comments, “The problem is not the lack of talent, but rather the lack of creativity. Local developers inarguably have better understanding of what Thais prefer so the key is to creatively translate such knowledge into localized applications that yield not only usability but also great user experience.”
  • “We expect the sales of smartphones to grow by 29% to reach 20 million units by the end of 2015. This will boost the number of smartphone users up to 36 million. This rapid adoption rate of smartphones will definitely stimulate much higher usage of mobile content and applications.” — Jarit Sidhu, senior market analyst for client devices research at IDC Thailand

Networking & Communications Equipment

Thailand’s Mobile Content and Application Market is Small, but Growing Fast
Cellular News
Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.

Quotes:

  • Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.  Additionally, outside of key applications, only 15% of total active users access to other types of mobile applications. The Thai market is still at the initial stage, but is predicted to have fast growth.”
  • “We do not criticize the mobile applications that have been launched with the key purpose of being information channels for customers. However, they have to quickly evolve with the times, especially because the concept of great customer communication has now shifted to being two-way, not just one-way. Providers of content can also incorporate social and gamification elements to increase adoption and stickiness with target users.” — Michael Araneta, country manager for IDC Thailand
  • Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand and lead analyst for the study states, “The key business model in Thailand that generates the largest revenues is still the ad-based one. However, companies are exploring the other four options.”
  • “Industries that have the largest potential to successfully generate high revenues from mobile platforms over the next 12 to 24 months include finance & banking, retail, broadcast, and telcos. The base of active users in these sectors is expected to grow 11-15% in the short-term.”    — Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand
  • Jarit Sidhu, senior market analyst for client devices research at IDC Thailand comments, “The problem is not the lack of talent, but rather the lack of creativity. Local developers inarguably have better understanding of what Thais prefer so the key is to creatively translate such knowledge into localized applications that yield not only usability but also great user experience.”
  • “We expect the sales of smartphones to grow by 29% to reach 20 million units by the end of 2015. This will boost the number of smartphone users up to 36 million. This rapid adoption rate of smartphones will definitely stimulate much higher usage of mobile content and applications.” — Jarit Sidhu, senior market analyst for client devices research at IDC Thailand

Outsourcing & IT Services

Sourcing must adapt to digital business goals, says Gartner
ComputerWeekly.com
Gartner analyst Helen Huntley began her keynote with figures demonstrating the rapid onset of digital business expected over the next few years

PCs, Laptops & Handheld Devices

India’s Micromax among world’s top 10 mobile phone sellers this year: Gartner
Daily News & Analysis
Six of them were in the top 10 in the first quarter of 2015,” Gartner Research Director Anshul Gupta said. Global smartphones sales to end-users .

Quotes:

  • “In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015,” Gartner Research Director Anshul Gupta said.
  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets. These vendors recorded an average growth of 73% in smartphone sales and saw their combined share go up from 38% to 47% during the first quarter of 2015,” — Gartner Research Director Anshul Gupta

Micromax world’s 10th largest mobile brand in Q1: Gartner – Business Standard

Quotes:

  • In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015,” Gartner research director Anshul Gupta said.
  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets,” — Gartner research director Anshul Gupta

Gartner: Micromax is now tenth largest handset maker – Financial Express

Quotes:

  • “In this quarter, local brands and Chinese vendors came out as key winners in emerging markets,” said Anshul Gupta, research director at Gartner. “These vendors recorded an average growth of 73% in smartphone sales and saw their combined share go up from 38% to 47% during the first quarter of 2015.”
  • “Despite a weak first quarter globally, Samsung’s performance returned to growth quarter-on-quarter, with an 11% increase from the fourth quarter of 2014. We expect Samsung’s drop rate to be slower than that seen in recent quarters with sales of its new S6 smartphones starting in the second quarter of 2015, and its Galaxy Alpha receiving a good response,” — Anshul Gupta, research director at Gartner

Micromax among top 10 global smartphone vendors: Gartner – Digi

Quotes:

  • Anshul Gupta, research director at Gartner stated, “Worldwide mobile phone sales to end users totaled 460.3 million units during the first quarter of 2015, a 2.5 percent increase from the same period in 2014. In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015.”

Thailand’s Mobile Content and Application Market is Small, but Growing Fast
Cellular News
Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.

Quotes:

  • Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.  Additionally, outside of key applications, only 15% of total active users access to other types of mobile applications. The Thai market is still at the initial stage, but is predicted to have fast growth.”
  • “We do not criticize the mobile applications that have been launched with the key purpose of being information channels for customers. However, they have to quickly evolve with the times, especially because the concept of great customer communication has now shifted to being two-way, not just one-way. Providers of content can also incorporate social and gamification elements to increase adoption and stickiness with target users.” — Michael Araneta, country manager for IDC Thailand
  • Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand and lead analyst for the study states, “The key business model in Thailand that generates the largest revenues is still the ad-based one. However, companies are exploring the other four options.”
  • “Industries that have the largest potential to successfully generate high revenues from mobile platforms over the next 12 to 24 months include finance & banking, retail, broadcast, and telcos. The base of active users in these sectors is expected to grow 11-15% in the short-term.”    — Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand
  • Jarit Sidhu, senior market analyst for client devices research at IDC Thailand comments, “The problem is not the lack of talent, but rather the lack of creativity. Local developers inarguably have better understanding of what Thais prefer so the key is to creatively translate such knowledge into localized applications that yield not only usability but also great user experience.”
  • “We expect the sales of smartphones to grow by 29% to reach 20 million units by the end of 2015. This will boost the number of smartphone users up to 36 million. This rapid adoption rate of smartphones will definitely stimulate much higher usage of mobile content and applications.” — Jarit Sidhu, senior market analyst for client devices research at IDC Thailand

Micromax enters top 10 global mobile phone brand list – The Indian Express

Quotes:

  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets,” said Anshul Gupta, research director at Gartner. “These vendors recorded an average growth of 73 per cent in smartphone sales and saw their combined share go up from 38 per cent to 47 percent during the first quarter of 2015.”
  • “Despite a weak first quarter globally, Samsung’s performance returned to growth quarter-on-quarter, with an 11 percent increase from the fourth quarter of 2014. We expect Samsung’s drop rate to be slower than that seen in recent quarters with sales of its new S6 smartphones starting in the second quarter of 2015, and its Galaxy Alpha receiving good response,” — Anshul Gupta, research director at Gartner

Micromax world’s 10th largest mobile phone brand in Q1: Gartner – Economic Times

Quotes:

  • “In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015,” Gartner Research Director Anshul Gupta said.
  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets. These vendors recorded an average growth of 73 per cent in smartphone sales and saw their combined share go up from 38 per cent to 47 per cent during the first quarter of 2015,” Gartner Research Director Anshul Gupta

Micromax Becomes 10th Largest Mobile Phone Brand Worldwide: Gartner
NDTV

Quotes:

  • Six of them were in the top 10 in the first quarter of 2015,” said Anshul Gupta, research director at Gartner. Last year, Micromax overtook Apple and …
  • “Worldwide mobile phone sales to end users totalled 460.3 million units during the first quarter of 2015, a 2.5 percent increase from the same period in 2014. In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015,” said Anshul Gupta, research director at Gartner.

Non-smartphone connected devices sales on the up
ChannelLife NZ
Tracy Tsai, Gartner research director, says, “Consumers and business users alike want to connect multiple mobile devices to the internet at an ..

Quotes:

  • Tracy Tsai, Gartner research director, says, “Consumers and business users alike want to connect multiple mobile devices to the internet at an affordable cost or at an acceptable data rate.”
  • “There is also potential for accelerated growth in this market,” Tsai says. “Gartner predicts the price gap between cellular and noncellular devices will narrow to less than 10%, or $20. When this happens, the adoption of cellular devices will accelerate beyond 160 million in 2019, with the potential of more than 600 million units in 2019.” — Tracy Tsai, Gartner research director

Vendors ready to pounce as non-smartphone connected device sales rise – Reseller News

Quotes:

  • “Mobile access is not just about smartphones,” says Tracy Tsai, Gartner research director.
  • “Consumers and business users alike want to connect multiple mobile devices to the Internet at an affordable cost or at an acceptable data rate.” — Tracy Tsai, Gartner research director
  • “There is also potential for accelerated growth in this market,” Tsai adds. “Gartner predicts the price gap between cellular and noncellular devices will narrow to less than 10 percent, or $20.” — Tracy Tsai, Gartner research director.
  • “When this happens, the adoption of cellular devices will accelerate beyond 160 million in 2019, with the potential of more than 600 million units in 2019.” — Tracy Tsai, Gartner research director.

Non-Phone Mobile Devices To Sell 112 Mn In 2015 – CXOToday.com

Quotes:

  • “Consumers and business users alike want to connect multiple mobile devices to the Internet at an affordable cost or at an acceptable data rate,” Tracy Tsai, Gartner research director.
  • “Gartner predicts the price gap between cellular and noncellular devices will narrow to less than 10 percent, or $20. When this happens, the adoption of cellular devices will accelerate beyond 160 million in 2019, with the potential of more than 600 million units in 2019,” — Tracy Tsai, Gartner research director

Emerging Markets are Vital to Smartphone Growth, Gartner Reports
Mobile Enterprise
… this quarter, local brands and Chinese vendors came out as the key winners in emerging markets,” said Anshul Gupta, research director at Gartner.

Quotes:

  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets,” said Anshul Gupta, research director at Gartner. “These vendors recorded an average growth of 73% in smartphone sales and saw their combined share go up from 38% to 47% during 1Q15.”
  • “Apple’s extension into more Asian markets helped it close the gap with Samsung globally. In the same period last year, there was a difference of more than 40 million units with Samsung; this difference has been halved, within one year, to just over 20 million units,” — Anshul Gupta, research director at Gartner
  • “Despite a weak first quarter globally, Samsung’s performance returned to growth quarter-on-quarter, with an 11% increase from the fourth quarter of 2014. We expect Samsung’s drop rate to be slower than that seen in recent quarters with sales of its new S6 smartphones starting in the second quarter of 2015, and its Galaxy Alpha receiving good response,” — Anshul Gupta, research director at Gartner
  • “Strong iPhone sales in China during the first quarter of 2015 had an impact on Android’s performance in that country. Android’s volumes fell by 4% year-on-year in China for the first time,” said Roberta Cozza, research director at Gartner. “The performance of Windows Phone remained flat, mainly due to a weak ecosystem and a less desirable mobile brand, together with a strong and established competitive smartphone market. The upcoming Windows 10 will create a consistent user experience across all devices, but it remains to be seen whether developers will follow.”

Samsung recaptures No.1 spot in global smartphone market: Gartner – Digit

Quotes:

  • Anshul Gupta, research director at Gartner stated, “Despite a weak first quarter globally, Samsung’s performance returned to growth quarter-on-quarter, with an 11 percent increase from the fourth quarter of 2014. We expect Samsung’s drop rate to be slower than that seen in recent quarters with sales of its new S6 smartphones starting in the second quarter of 2015, and its Galaxy Alpha receiving good response.”
  • “Apple’s extension into more Asian markets helped it close the gap with Samsung globally. In the same period last year, there was a difference of more than 40 million units with Samsung; this difference has been halved, within one year, to just over 20 million units.” — Anshul Gupta, research director at Gartner
  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets. These vendors recorded an average growth of 73 percent in smartphone sales and saw their combined share go up from 38 percent to 47 percent during the first quarter of 2015” — Anshul Gupta, research director at Gartner

Samsung Rocks Smartphone Market Again: Beating Apple And Microsoft – Gizbot

Quotes:

  • “These vendors recorded an average growth of 73 per cent in smartphone sales and saw their combined share go up from 38 per cent to 47 per cent during the first quarter of 2015,” — Gartner Research Director Anshul Gupta
  • “We expect Samsung’s drop rate to be slower than that seen in recent quarters with sales of its new S6 smartphones starting in the second quarter of 2015, and its Galaxy Alpha receiving good response,” — Gartner Research Director Anshul Gupta
  • “Apple’s extension into more Asian markets helped it close the gap with Samsung globally,” — Gartner Research Director Anshul Gupta
  • “The performance of Windows Phone (2.5 per cent share) remained flat, mainly due to a weak ecosystem and a less desirable mobile brand, together with a strong and established competitive smartphone market,” — Gartner Research Director Anshul Gupta

Samsung faces tough year in developing markets as local Android makers reign supreme
International Business Times UK
… as $30 (£19), over the last 12 months has unsettled Samsung and forced it to think beyond hardware, says Gartner mobile analyst Roberta Cozza

Quotes:

  • Speaking to IBTimes UK, Cozza said “It is really tough. It is becoming really tough [for Samsung] to compete in the Android sector. This is mostly a case in emerging markets like India and Malaysia, where local hero brands are performing best. It is a worry because at the higher end, some Chinese and local brands are not staying in the low-cost segment, they are going to the mid-range and some are even going into premium.” — Gartner mobile analyst Roberta Cozza
  • “It will continue to be a challenge… this year is going to be a challenging one, the leadership of Samsung is far from being certain.” — Gartner mobile analyst Roberta Cozza
  • “I’m not sure if the Galaxy S6 will be enough [for Samsung]. It is stronger than the S4 and S5, but at the premium end you need to have more than just technology; Samsung has to build something more around its software. They need to become more of an ecosystem and this is going to take some time.” — Gartner mobile analyst Roberta Cozza
  • [For Xiaomi,] “there’s still potential; it’s the basic smartphone that’s going to grow most in this region,” Cozza says. “The key will be partnering with local developers and create apps relevant to the local market. Lenovo has potential to become a force [in China and east Asia] too.” — Gartner mobile analyst Roberta Cozza
  • “I don’t think that’s something that will happen tomorrow, but compared to Huawei I think they [Xiaomi] are more clever in the sense that they are an internet company. [Europe] is a market where there is still space for new brands to come into the mid-range…there is also less brand snobbery and users are more willing to switch brands.” — Gartner mobile analyst Roberta Cozza

Gartner: Emerging markets drive global smartphone sales to 19% growth – ashdowngroup.com

Quotes:

  • Roberta Cozza, research director at Gartner, said: “The performance of Windows Phone remained flat, mainly due to a weak ecosystem and a less desirable mobile brand, together with a strong and established competitive smartphone market.
  • “The upcoming Windows 10 will create a consistent user experience across all devices, but it remains to be seen whether developers will follow.” — Roberta Cozza, research director at Gartner

Emerging markets drive smartphone sales up 19% in Q1 2015: Gartner
Digital News Asia
“During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets,” said Anshul Gupta, research director at .

Quotes:

  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets,” said Anshul Gupta, research director at Gartner.
  • “These vendors recorded an average growth of 73% in smartphone sales and saw their combined share go up from 38% to 47% during the quarter,” — Anshul Gupta, research director at Gartner
  • “Apple’s extension into more Asian markets helped it close the gap with Samsung globally. In the same period last year, there was a difference of more than 40 million units with Samsung; this difference has been halved, within one year, to just over 20 million units,” — Anshul Gupta, research director at Gartner
  • “Despite a weak first quarter globally, Samsung’s performance returned to growth quarter-on-quarter, with an 11% increase from the fourth quarter of 2014.” — Anshul Gupta, research director at Gartner
  • “We expect Samsung’s drop rate to be slower than that seen in recent quarters with sales of its new S6 smartphones starting in the second quarter of 2015, and its Galaxy Alpha receiving good response,” — Anshul Gupta, research director at Gartner
  • “Strong iPhone sales in China during the first quarter of 2015 had an impact on Android’s performance in that country,” said Gartner research director Roberta Cozza. “Android’s volumes fell by 4% year-on-year in China for the first time.”
  • “The performance of Windows Phone remained flat, mainly due to a weak ecosystem and a less desirable mobile brand, together with a strong and established competitive smartphone market.” — Gartner research director Roberta Cozza
  • “The upcoming Windows 10 will create a consistent user experience across all devices, but it remains to be seen whether developers will follow,” — Gartner research director Roberta Cozza
  • “In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015,” — Anshul Gupta, research director at Gartner

Micromax World’s 10th Largest Mobile Phone Brand in Q1: Gartner
Udaipur Kiran
Six of them were in the top 10 in the first quarter of 2015,” Gartner Research director Anshul Gupta said. Global smartphones sales to end-users .

Quotes:

  • “In light of their strong smartphone sales in the emerging markets, the Indian and Chinese phone manufacturers increased their footprint during the first quarter of 2015. Six of them were in the top 10 in the first quarter of 2015,” Gartner Research director Anshul Gupta said.
  • “During this quarter, local brands and Chinese vendors came out as the key winners in emerging markets. These vendors recorded an average growth of 73 per cent in smartphone sales and saw their combined share go up from 38 per cent to 47 per cent during the first quarter of 2015,” — Gartner Research director Anshul Gupta

Security & Privacy
Gartner: Security software market on the rise as breaches continue
ITProPortal
“Overall market growth was up slightly in 2014 to 5.3 per cent from 4.9 per cent in 2013,” says Sid Deshpande, principal research analyst at Gartner

Quotes:

  • “Overall market growth was up slightly in 2014 to 5.3 per cent from 4.9 per cent in 2013,” says Sid Deshpande, principal research analyst at Gartner. “Even though the SWG segment experienced single-digit growth in 2014, cloud-based and hybrid SWG deployments are becoming increasingly popular. As organisations’ corporate data traffic becomes more exposed to the Internet and moves out of the control of traditional network security boundaries, SWG technologies continue to be an important piece of the overall security technology strategy of most enterprises”.

Servers & Storage
Global server market revenue up 17.9% in Q1; Lenovo enjoys strongest growth
Firstpost
It was also the second-largest-volume quarter ever,” said Adrian O’Connell, research director at Gartner. “The market was driven by particularly strong ..

Quotes:

  • “The first quarter of 2015 was a particularly strong start to the year, with the strongest shipment growth since the third quarter of 2010, when the market was recovering from the downturn. It was also the second-largest-volume quarter ever,” said Adrian O’Connell, research director at Gartner. “The market was driven by particularly strong demand from the hyperscale area, which benefited North America, in particular. This comes at a time when other regions are struggling, due to price pressure driven by the appreciation of the U.S. dollar. The strength in North America was strong enough to offset declines in Latin America and Japan. EMEA was barely positive, with 1 percent volume growth.”
  • “x86 server shipments increased 13.2 percent from the first quarter of 2014, and revenue increased 14.5 percent. RISC/Itanium Unix server shipments declined 2.9 percent, while revenue declined 3.1 percent compared with the same quarter last year. The ‘other’ CPU category, which is primarily mainframes, showed an increase of 95.1 percent in terms of revenue,” — Adrian O’Connell, research director at Gartner

Hyperscale drives up Q1 server shipments by 13% – Computer Business Review

Quotes:

  • Adrian O’Connell, research director at Gartner, said: “The first quarter of 2015 was a particularly strong start to the year, with the strongest shipment growth since the third quarter of 2010, when the market was recovering from the downturn. It was also the second-largest-volume quarter ever.
  • “The market was driven by particularly strong demand from the hyper scale area, which benefited North America, in particular. This comes at a time when other regions are struggling, due to price pressure driven by the appreciation of the U.S. dollar. The strength in North America was strong enough to offset declines in Latin America and Japan. EMEA was barely positive, with 1 percent volume growth.” — Adrian O’Connell, research director at Gartner
  • “x86 server shipments increased 13.2 percent from the first quarter of 2014, and revenue increased 14.5 percent. RISC/Itanium Unix server shipments declined 2.9 percent, while revenue declined 3.1 percent compared with the same quarter last year. The ‘other’ CPU category, which is primarily mainframes, showed an increase of 95.1 percent in terms of revenue.” — Adrian O’Connell, research director at Gartner

Servers See Mild Growth in 2015
T.H.E. Journal
… shipment growth since the third quarter of 2010″ and “the second-largest-volume quarter ever,” said Adrian O’Connell, research director at Gartner, ..

Quotes:

  • [The first quarter of 2015 saw the] “strongest shipment growth since the third quarter of 2010” and “the second-largest-volume quarter ever,” said Adrian O’Connell, research director at Gartner

Gartner Says Worldwide Server Shipments Grew 13% in First Quarter of 2015
HPCwire
It was also the second-largest-volume quarter ever,” said Adrian O’Connell, research director at Gartner. “The market was driven by particularly strong

Quotes:

  • “The first quarter of 2015 was a particularly strong start to the year, with the strongest shipment growth since the third quarter of 2010, when the market was recovering from the downturn. It was also the second-largest-volume quarter ever,” said Adrian O’Connell, research director at Gartner. “The market was driven by particularly strong demand from the hyperscale area, which benefited North America, in particular. This comes at a time when other regions are struggling, due to price pressure driven by the appreciation of the US dollar. The strength in North America was strong enough to offset declines in Latin America and Japan. Europe, the Middle East and Africa (EMEA) was nearly flat, with 1 per cent volume growth.”
  • “x86 server shipments increased 13.2 per cent from the first quarter of 2014, and revenue increased 14.5 per cent. RISC/Itanium Unix server shipments declined 2.9 per cent, while revenue declined 3.1 per cent compared with the same quarter last year. The ‘other’ CPU category, which is primarily mainframes, showed an increase of 95.1 per cent in terms of revenue,” — Adrian O’Connell, research director at Gartner
  • “After a challenging 2014, the first quarter of 2015 marked a positive, if slightly tepid, start to the year for the server market in EMEA,” said Mr. O’Connell. “There are many positive drivers in the market including cloud-enablement, digital business and installed-base refresh, but the reality is that we are not seeing significant budget increases. In that context, and particularly with exchange rate pressures leading to price increases, a 6.6 per cent revenue growth rate is a strong result for the market.” — Adrian O’Connell, research director at Gartner
  • “The market is showing positive signs, although the currency impact, as well as regional weakness in countries like Russia continue to make EMEA a challenging region to do business in during 2015,” said Mr. O’Connell. “The outlook is for shipment growth for the full year, but this will be a fiercely competitive environment for all of the vendors.” — Adrian O’Connell, research director at Gartner

HP and x86 dominate a growing first-quarter global server market – V3.co.uk

Quotes:

  • “The first quarter of 2015 was a particularly strong start to the year, with the strongest shipment growth since the third quarter of 2010 when the market was recovering from the downturn. It was also the second largest volume quarter ever,” said Adrian O’Connell, research director at Gartner.
  • “The market was driven by particularly strong demand from the hyperscale area, which benefited North America in particular. This comes at a time when other regions are struggling due to price pressure driven by the appreciation of the US dollar.” — Adrian O’Connell, research director at Gartner.
  • “We continue to see a market profile that is increasingly driven by new compute deployment scenarios, often in hyperscale data centres,” said Al Gillen, programme vice president for servers and system software at IDC.
  • “These customers tend to buy in large contracts, creating considerable variability within any given quarter. This variability is usually associated with density-optimised server products.” — Al Gillen, programme vice president for servers and system software at IDC.

1Q15 Server Revenues Hit $12.8 Billion – Server Watch

Quotes:

  • “The first quarter of 2015 was a particularly strong start to the year, with the strongest shipment growth since the third quarter of 2010, when the market was recovering from the downturn. It was also the second largest-volume quarter ever,” Adrian O’Connell, research director at Gartner
  • “We continue to see a market profile that is increasingly driven by new compute deployment scenarios, often in hyperscale datacenters,” Al Gillen, Program Vice President, Servers and System Software at IDC, said in a statement. “These customers tend to buy in large contracts, creating considerable variability within any given quarter, with this variability usually associated with density-optimized server products.”

Strong US server market buoys Q1 – Channelnomics

Quotes:

  • “The first quarter of 2015 was a particularly strong start to the year, with the strongest shipment growth since the third quarter of 2010, when the market was recovering from the downturn. It was also the second largest volume quarter ever,” — Adrian O’Connell, research director at Gartner
  • “The market was driven by particularly strong demand from the hyperscale area, which benefited North America, in particular. This comes at a time when other regions are struggling, due to price pressure driven by the appreciation of the U.S. dollar. The strength in North America was strong enough to offset declines in Latin America and Japan. Europe, the Middle East and Africa (EMEA) was nearly flat, with one per cent volume growth.” — Adrian O’Connell, research director at Gartner
  • “x86 server shipments increased 13.2 percent from the first quarter of 2014, and revenue increased 14.5 percent. RISC/Itanium Unix server shipments declined 2.9 percent, while revenue declined 3.1 percent compared with the same quarter last year. The ‘other’ CPU category, which is primarily mainframes, showed an increase of 95.1 percent in terms of revenue.” — Adrian O’Connell, research director at Gartner

Server shipments and revenue reach for the clouds
ChannelLife Australia
Adrian O’Connell, Gartner research director, says the first quarter of 2015 was the strongest shipment growth since the third quarter of 2010, when the ..

Quotes:

  • “The market was driven by particularly strong demand from the hyperscale area, which benefited North America, in particular,” — Adrian O’Connell, Gartner research director
  • “This comes at a time when other regions are struggling, due to price pressure driven by the appreciation of the US dollar.” — Adrian O’Connell, Gartner research director
  • “The ‘other’ category, which is primarily mainframes, showed an increase of 95.1% in terms of revenue,” — Adrian O’Connell, Gartner research director

Social Media
Forrester’s Nate Elliott: There’s No ‘Community Building’ on Social
SocialTimes
Speaking at the Lithium Technologies LiNC conference in San Francisco, Forrester Research vice president and principal analyst Nate Elliott dropped ..

Quotes:

  • “There’s no community there. This notion of “build a community on Facebook,” I’ve never seen any brand successfully build a long-term community on Facebook. Maybe around a topic for a week, people come together, but conversations aren’t threaded. They’re not archived. There’s never been a meaningful community there. Even pages that get lots of likes on posts, and comments and shares, there’s not a community there.” — Forrester Research vice president and principal analyst Nate Elliott
  • “The notion that you build a community on Facebook, and that we call people who manage the pages Community Managers, it’s always been a pipe dream. If you want a community, you need to build a community, and that means a branded community on a domain you own.” — Forrester Research vice president and principal analyst Nate Elliott
  • “The biggest (mistake) and the most fundamental one is they go into it without knowing what they’re trying to accomplish. That manifests itself in a few different ways. Very commonly, it means they have too many objectives. You want to do this and this and this. Sometimes, it means they have literally no objective. “We’re using Facebook?” “Well, what do you want to do?” “Use Facebook.” ” — Forrester Research vice president and principal analyst Nate Elliott
  • “Sometimes, it’s just that the objective is entirely social in nature — we want followers, we want engagements, we want retweets. When there’s too many objectives, no objective at all, or when the objective is a pure engagement metric, all of those add up to be the same thing: you don’t know what you’re trying to accomplish. If you can’t describe to me in terms that my grandma would understand what you’re trying to do, then you’re doing it wrong.” — Forrester Research vice president and principal analyst Nate Elliott

Software Markets
Thailand’s Mobile Content and Application Market is Small, but Growing Fast

Cellular News
Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.

Quotes:

  • Michael Araneta, country manager for IDC Thailand states, “Less than half of Thai population has access to mobile applications on a daily basis.  Additionally, outside of key applications, only 15% of total active users access to other types of mobile applications. The Thai market is still at the initial stage, but is predicted to have fast growth.”
  • “We do not criticize the mobile applications that have been launched with the key purpose of being information channels for customers. However, they have to quickly evolve with the times, especially because the concept of great customer communication has now shifted to being two-way, not just one-way. Providers of content can also incorporate social and gamification elements to increase adoption and stickiness with target users.” — Michael Araneta, country manager for IDC Thailand
  • Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand and lead analyst for the study states, “The key business model in Thailand that generates the largest revenues is still the ad-based one. However, companies are exploring the other four options.”
  • “Industries that have the largest potential to successfully generate high revenues from mobile platforms over the next 12 to 24 months include finance & banking, retail, broadcast, and telcos. The base of active users in these sectors is expected to grow 11-15% in the short-term.”    — Neeranuch Kanokvilairat, senior market analyst for telecommunications research of IDC Thailand
  • Jarit Sidhu, senior market analyst for client devices research at IDC Thailand comments, “The problem is not the lack of talent, but rather the lack of creativity. Local developers inarguably have better understanding of what Thais prefer so the key is to creatively translate such knowledge into localized applications that yield not only usability but also great user experience.”
  • “We expect the sales of smartphones to grow by 29% to reach 20 million units by the end of 2015. This will boost the number of smartphone users up to 36 million. This rapid adoption rate of smartphones will definitely stimulate much higher usage of mobile content and applications.” — Jarit Sidhu, senior market analyst for client devices research at IDC Thailand

Company Announcements

Gartner Positions Planview in the Leader’s Quadrant of the Magic Quadrant for IT Project and
Business Wire (press release)
Gartner, “Magic Quadrant for IT Project and Portfolio Management Software Applications, Worldwide,” by Daniel B. Stang, Robert A. Handler and

Changepoint Empowers PMOs to Connect Business Strategy and Project Execution at Leading IT
– PR Newswire (press release)

Infosys gets highest score in Gartner’s retail core banking report
Myiris.com
Don Free, Research VP, Gartner, Inc. said, “Few undertakings are as critical to a bank’s success – or to a bank CIO’s career – as a core banking ..

Quotes:

  • “Few undertakings are as critical to a bank’s success – or to a bank CIO’s career – as a core banking renewal project. Bank CIOs face intense pressure to get core banking renewal done right, and get it done right the first time. To assist with this task, Gartner has developed this research document, which provides the means to matrix a bank’s business and IT context with the critical capabilities of core banking systems.” — Don Free, Research VP, Gartner, Inc.

File Security Innovator FinalCode Designated a 2015 ‘Cool Vendor’ by Gartner
MarketWatch
“It is a great honor that FinalCode is included in the Gartner 2015 Cool Vendor … Analyst(s) Michele C. Caminos, Ken Weilerstein, Tomoko Mitani.

Triniti named a ‘Cool Vendor’ for MDM by Gartner
GlobeNewswire (press release)
… and MDM, 2015″ by Guido De Simoni, Roxane Edjlali, Saul Judah, Bill O’Kane, and Andrew White at Gartner, Inc. The report evaluates interesting, .

Icertis Named a “Cool Vendor” by Gartner
PR Newswire (press release)
… been named a cool vendor in the Gartner report “Cool Vendors in Procurement and Sourcing Technology” by Deborah R. Wilson, Magnus Bergfors, ..

Vecco Named a Supply Chain Planning “Cool Vendor” by Gartner
GlobeNewswire (press release)
The report, from Gartner analysts Amber Salley, Tim Payne and Bart De Muynck, says today’s firms face four key supply chain challenges. “Supply…

Vectra To Demonstrate Real-Time Cyberattack Detection
NewsFactor Network
The panel will be held on June 10 at 5 pm EDT in room Maryland B and will be moderated by Lawrence Pingree, Gartner Research Director.

Gartner Includes Movius In 2015 Strategic Roadmap For BYOD/CYOD Split Billing Solutions
IT Business Net
… VP and Distinguished Analyst at Gartner; Bill Menezes, Principal Research Analyst; and Bryan Taylor, Research Director authors of the new report.

Changepoint Empowers PMOs to Connect Business Strategy and Project Execution at Leading IT
IT Business Net
The company is also sponsoring the Gartner Enterprise Architecture … Worldwide, Daniel B. Stang, Robert A. Handler, Teresa Jones, 20 May 2015

Triniti named a ‘Cool Vendor’ for MDM by Gartner
GlobeNewswire (press release)
… and MDM, 2015″ by Guido De Simoni, Roxane Edjlali, Saul Judah, Bill O’Kane, and Andrew White at Gartner, Inc. The report evaluates interesting, .

SDL CMO to Speak at Gartner Customer Strategies & Technologies Summit
RealWire (press release)
Gartner’s Ed Thompson and Jim Davies will moderate the panel session where O’Neill – along with Jennifer Stagnaro, CMO at SugarCRM, and ..

Vox Mobile Named a “Cool Vendor” by Gartner
PR Newswire (press release)
“We believe the inclusion of Vox Mobile in Gartner’s Cool Vendor report … 2015 Fred Ng, Federica Troni, Eric Goodness, Nathan Hill, 10 April 2015.

Selectica Promotes Patrick Stakenas as President and CEO
MarketWatch
Mr. Stakenas joined the Company as Chief Strategy Officer, from Gartner, after … “Over the past eighteen months, Patrick has successfully pioneered .

CA Technologies Designated a “Leader” in Gartner Magic Quadrant for IT Project and Portfolio
CSO Australia
Gartner, Inc., “Magic Quadrant for IT Project and Portfolio Management Software Applications, Worldwide,” Daniel B. Stang, Robert A. Handler, Teresa

Kinetic Data Posts On-Demand Webcast Featuring Independent Research Analyst Eveline Oehrlich
Benzinga
The new on-demand webcast, “Rewriting the Rules of Service Management,” hosted by Kinetic Data and featuring Eveline Oehrlich of Forrester ..

Gartner Selects OwnBackup as 2015 “Cool Vendor” in Business Continuity & Disaster Recovery
Press Release Rocket
… Continuity Management and IT Disaster Recovery Management, 2015″ report by Dave Russell, Roberta J. Witty & John P Morency at Gartner, Inc

Icertis Named a “Cool Vendor” by Gartner
IT Business Net
… in the Gartner report “Cool Vendors in Procurement and Sourcing Technology” by Deborah R. Wilson, Magnus Bergfors, published April 13, 2015

Gartner Selects OwnBackup as 2015 “Cool Vendor” in Business Continuity & Disaster Recovery
Press Release Rocket
… Continuity Management and IT Disaster Recovery Management, 2015″ report by Dave Russell, Roberta J. Witty & John P Morency at Gartner, Inc.

Gartner Selects OwnBackup as 2015 “Cool Vendor” in Business Continuity & Disaster Recovery
Press Release Rocket
… Continuity Management and IT Disaster Recovery Management, 2015″ report by Dave Russell, Roberta J. Witty & John P Morency at Gartner, Inc.

Banking & Investment Services
Infosys gets highest score in Gartner’s retail core banking report
Myiris.com
Don Free, Research VP, Gartner, Inc. said, “Few undertakings are as critical to a bank’s success – or to a bank CIO’s career – as a core banking ..

Quotes:

  • “Few undertakings are as critical to a bank’s success – or to a bank CIO’s career – as a core banking renewal project. Bank CIOs face intense pressure to get core banking renewal done right, and get it done right the first time. To assist with this task, Gartner has developed this research document, which provides the means to matrix a bank’s business and IT context with the critical capabilities of core banking systems.” — Don Free, Research VP, Gartner, Inc.

Government
Top 10 tech trends government CIOs must prioritise
IT Brief NZ
Rick Howard, Gartner research director, says organisational culture, legacy IT systems and business processes, stretched IT budgets, and the lack of ..

Quotes:

  • “Public sector CIOs can gain support for digital innovation from public officials and administrators by explaining digital innovation in terms of business priorities and presenting relevant examples of what the consumer service industry or other digitally savvy government agencies have done, how they have done it, and what the results have been,” — Rick Howard, Gartner research director
  • “These strategic technology trends have substantial disruptive potential that is just beginning to materialise and will reach an inflection point within the next three to five years,” — Rick Howard, Gartner research director
  • “Public sector CIOs can capitalise on the value of these trends by first determining how they will impact government programme operations or service delivery models, and then by building the organisational capabilities and capacity needed to support them.” — Rick Howard, Gartner research director

Retail
Millennials are just like you were, but with better technology
MarketWatch
The real reason young people’s spending habits differ from those of their parents is simple, says Sucharita Mulpuru, a retail analyst at Forrester and .

Quotes:

  • “Probably like a lot of people I was just sick of hearing that Instagram is going to change the world,” said Mulpuru, who considers herself part of Generation X. “We have to compare apples to apples. Let’s compare young people today to young people 40 years ago.” — Sucharita Mulpuru, a retail analyst at Forrester

Analysts in the Press 7/10/2014

High Performance Workplace
The time is now to get to grips with the digital workplace and manage consumerisation – Gartner
Information Age
… requires a digital workplace, writes Gartner research VP Matthew W. CainGartner analysts have said that these consumerisation trends require a ..

PCs, Laptops & Handheld Devices
PC Sales Slip Less-Than-Projected 1.7 Percent, IDC Says
Businessweek
IDC had predicted a decline of 7.1 percent. … prove to be temporary if the consumer recovery doesn’t persist, said Loren Loverde, an analyst at IDC.

Quotes & Takeaways:

  • “We really want to be cautious — it’s not indicative yet of a broad consumer re-entry into the market,” Loverde said in a phone interview. “Even though the shift to tablets is slowing, they’re still a significant threat to PCs.”

Worldwide PC, tablet, ultramobile shipments to grow
CIOL
… Table 1), according to Gartner, Inc. “2014 will be marked by a relative revival of the global PC market,” said Ranjit Atwal, research director at Gartner.

Quotes & Takeaways:

  • “We expect the announcement of the new Apple iPhone 6 will attract pent-up demand for users who want a larger screen,” said Annette Zimmermann, research director at Gartner. “Windows phones will exhibit strong growth from a low base in 2014, and are projected to reach a 10 percent market share by 2018 – up from 4 percent in 2014.”

Gartner: PC Market On Road To Recovery
CruxialCIO
“We think we already hit the bottom in 2013,” Gartner analyst Mikako Kitagawa told CruxialCIO. Continue using desktops or desktop-replacement .

Quotes & Takeaways:

  • “We think we already hit the bottom in 2013,” Gartner analyst Mikako Kitagawa told CruxialCIO.
  • “Price drops are a really good driver for those later adopters,” — Gartner analyst Mikako Kitagawa
  • “The install base for PCs is declining,” Kitagawa said. “But not everything will be replaced with tablets.” — Gartner analyst Mikako Kitagawa

Gartner: Global PC Shipments Up 0.1% In Q2
RTT News
Gartner: Global PC Shipments Up 0.1% In Q2 … was offset by a decline in emerging markets,” said Mikako Kitagawa, principal analyst at Gartner.

Quotes & Takeaways:

  • “While the worldwide PC market stopped two years of declining shipments in the second quarter, there were mixed results, as stabilization in developed markets was offset by a decline in emerging markets,” said Mikako Kitagawa, principal analyst at Gartner. “The PC industry in emerging markets has been impacted by the allure of low-cost tablets. These low-cost tablets continue to take spending from new PC units, meaning that it will take more time for PC sales to stabilize in emerging markets.”

Windows upgrades, Chromebooks slow PC market bleeding in Q2
PCWorld
IDC in May predicted a decline of 7.1 percent for the second quarter. … or flat shipments until 2018, said Jay Chou, senior research analyst at IDC.

Security & Privacy
Physical Location of Data Will Be Irrelevant By 2020
eSecurity Planet
Gartner research vice president Carsten Casper said in a statement that the number of data residency and data sovereignty discussions had soared in .

Quotes & Takeaways:

  • “IT leaders find themselves entangled in data residency discussions on different levels and with various stakeholders such as legal advisors, customers, regulatory authorities, employee representatives, business management, and the public,” — Gartner research vice president Carsten Casper
  • “Business leaders must make the decision and accept the residual risk, balancing different types of risk: ongoing legal uncertainty, fines or public outrage, employee dissatisfaction or losing market share due to a lack of innovation, or overspending on redundant or outdated IT,” — Gartner research vice president Carsten Casper
  • “Statements like ‘it’s illegal to store such data outside the country’ are often interpretations of legal language that is far less clear,” he said. “Each organization must decide whether they accept those interpretations.” — Gartner research vice president Carsten Casper
  • “Unless you fall into one of those categories, you can discount media reports on data residency concerns,” Casper said. “While public outrage is still high about data storage abroad, there is little evidence that consumers really change their buying behavior.” — Gartner research vice president Carsten Casper
  • “None of the types of data location solves the data residency problem alone,” Casper said. “The future will be hybrid — [organizations] will be using multiple locations with multiple service delivery models. IT leaders can structure the discussion with various stakeholders, but eventually, it’s the business leader who has to make a decision, based on the input from general counsel, compliance officers, the information security team, privacy professionals and the CIO.” — Gartner research vice president Carsten Casper
  • […a recent survey by the Ponemon Institute found that only 16 percent of IT and IT security professionals know where all of their sensitive structured data resides.] “The majority of respondents agree that not knowing the location of data poses a serious security threat,” Ponemon Institute chairman and founder Dr. Larry Ponemon noted.

Physical location of data to become increasingly irrelevant in post-Snowden era: Gartner
CIO New Zealand
“The future will be hybrid — organisations will be using multiple locations with multiple service delivery models,” says Carsten Casper, Gartner .

Quotes & Takeaways:

  • “IT leaders find themselves entangled in data residency discussions on different levels and with various stakeholders such as legal advisors, customers, regulatory authorities, employee representatives, business management, and the public,” — Carsten Casper, Gartner research vice president
  • “Business leaders must make the decision and accept the residual risk, balancing different types of risk: ongoing legal uncertainty, fines or public outrage, employee dissatisfaction or losing market share due to a lack of innovation, or overspending on redundant or outdated IT.” — Carsten Casper, Gartner research vice president
  • “Statements like ‘it’s illegal to store such data outside the country’ are often interpretations of legal language that is far less clear,” says Casper. “Each organisation must decide whether they accept those interpretations.” — Carsten Casper, Gartner research vice president
  • “Unless you fall into one of these categories, you can discount media reports on data residency concerns,” says Casper. “While public outrage is still high about data storage abroad, there is little evidence that consumers really change their buying behaviour.” — Carsten Casper, Gartner research vice president
  • “None of the types of data location solves the data residency problem alone,” — Carsten Casper, Gartner research vice president
  • “IT leaders can structure the discussion with various stakeholders, but eventually, it’s the business leader who has to make a decision, based on the input from general counsel, compliance officers, the information security team, privacy professionals and the CIO.” — Carsten Casper, Gartner research vice president
  • “While public outrage is still high about data storage abroad, there is little evidence that consumers really change their buying behaviour.” — Carsten Casper, Gartner research vice president

Semiconductors
Global semiconductor capital equipment spending to rise 15% this year: Gartner
Hindu Business Line
… pattern in all sectors through 2018, according to a study by Gartner. … is not true for 2014,” said Bob Johnson, Research Vice-President at Gartner.

Quotes & Takeaways:

  • “While capital spending outperformed wafer fab equipment (WFE) spending in 2013 that is not true for 2014,” said Bob Johnson, Research Vice-President at Gartner.
  • “Total capital spending will grow by 7.1 per cent, while WFE will increase 16 per cent as manufacturers pull back on new fab construction and concentrate on ramping new capacity instead. Momentum from exceptionally strong fourth-quarter 2013 sales was carried forward through the first quarter, then is expected to bounce around a flat trend line through the remainder of 2014. In the longer-term profile, growth continues through 2015, dips slightly in 2016 and increases through 2018,” — Bob Johnson, Research Vice-President at Gartner

Analysts in the Press 7/08/2014

Consumer Technologies
Insights into the Canadian wearables industry
ITBusiness.ca (blog)
Krista Napier is the manager for mobility at IDC Canada. Napier presented at last month’s We Are Wearables event in Toronto, which we reported on …

PCs, Laptops & Handheld Devices
Gartner: Tablets To Overtake PCs By Next Year
CRN
“2014 will be marked by a relative revival of the global PC market,” said Ranjit Atwal, Gartner research director. “Business upgrades from Windows XP .

Quotes & Takeaways:

  • “2014 will be marked by a relative revival of the global PC market,” said Ranjit Atwal, Gartner research director. “Business upgrades from Windows XP and the general business replacement cycle will lessen the downward trend, especially in Western Europe. This year we anticipate nearly 60 million professional PC replacements in mature markets.”
  • “The next wave of adoption will be driven by lower price points rather than superior functionality,” — Ranjit Atwal, Gartner research director

Regional smartphone sales to overtake basic phones this year
gulfnews.com
… growth mainly to come from low-cost devices using the Android operating system,” Annette Zimmermann, research director at Gartner Deutschland .

Quotes & Takeaways:

  • “This year, smartphones will account for 56.60 per cent in the region, growth mainly to come from low-cost devices using the Android operating system,” Annette Zimmermann, research director at Gartner Deutschland GmbH, told Gulf News in an exclusive interview.
  • “Android is still the top operating system in the first quarter, increasing its market share by 14 percentage points,” — Annette Zimmermann, research director at Gartner Deutschland GmbH
  • “I see a pretty good volume for Nokia’s Android devices as it is cheap, but the big question is what Microsoft is going to do with the devices in future as it is not their operating system [Windows],” — Annette Zimmermann, research director at Gartner Deutschland GmbH
  • “Nokia definitely needs to bring down the prices of 4G devices as TCL is very aggressive in that space and they are using the cheap processor from Mediatek,” — Annette Zimmermann, research director at Gartner Deutschland GmbH

PC market experiences “revival” but smartphones sales continue to surge finds Gartner
The Drum
“We expect the announcement of the new Apple iPhone 6 will attract pent-up demand for users who want a larger screen,” said Annette Zimmermann, ..

Quotes & Takeaways:

  • “We expect the announcement of the new Apple iPhone 6 will attract pent-up demand for users who want a larger screen,” said Annette Zimmermann, research director at Gartner. “Windows phones will exhibit strong growth from a low base in 2014, and are projected to reach a 10 per cent market share by 2018 — up from four per cent in 2014.”
  • “Business upgrades from Windows XP and the general business replacement cycle will lessen the downward trend, especially in Western Europe,” said Atwal. “This year, we anticipate nearly 60 million professional PC replacements in mature markets.” — Ranjit Atwal, research director at Gartner
  • “The next wave of adoption will be driven by lower price points rather than superior functionality,” — Ranjit Atwal, research director at Gartner

‘Choose Your Own Device is the future of enterprise’
PCR-online.biz
John Delaney, head of analyst IDC’s European mobility team, told delegates gathered at Microsoft’s Business Transformed event that responsibility for …

Analysis: The top seven examples of mobile technology
Retail Week
So says Josh Bernoff, research firm Forrester’s senior vice-president of idea development and co-author of The Mobile Mind Shift, a new book .

Insights into the Canadian wearables industry
ITBusiness.ca (blog)
Krista Napier is the manager for mobility at IDC Canada. Napier presented at last month’s We Are Wearables event in Toronto, which we reported on …

Security & Privacy
Digital Workplace Calls for People-Centric Security
Mobile Enterprise
“Significant changes that impact an organization’s approach to security are underway,” said Tom Scholtz, vice president and Gartner Fellow.

Quotes & Takeaways:

  • “Significant changes that impact an organization’s approach to security are underway,” said Tom Scholtz, vice president and Gartner Fellow. “Employee digital literacy has led to a growing consumerization movement within most enterprises, with employees using a wide variety of consumer-oriented apps for business purposes. Other workplace trends—such as out-tasking, globalization, networked reporting structures, shadow IT and a desire to foster employee engagement—are all impacting IT strategies. As organizations shift toward a more digital workplace, long held approaches to security need to be re-examined.”
  • “Implementation of a digital workplace exacerbates the IT department’s loss of control over endpoint devices, servers, the network and applications,” said Scholtz. “In a fully consumerized workplace, the information layer becomes the primary infrastructure focal point for security control. This reality necessitates a shift toward a more information-focused security strategy.” — Tom Scholtz, vice president and Gartner Fellow
  • Scholtz said, “In addition to an education program that is focused on measurable behavioral outcomes, security leaders should develop their ability to collaborate with personnel and line-of-business managers to modify job descriptions and reward mechanisms so that they are aligned with desired security performance.” — Tom Scholtz, vice president and Gartner Fellow

Report: 10 Security Functions Coming to the Forefront
Campus Technology
Neil MacDonald, Gartner research vice president, explained that the list was compiled using three criteria. Each technology was “emerging” and was ..

Quotes & Takeaways:

  • “With the opportunities of the ‘nexus’ come risks,” said MacDonald. “Security and risk leaders need to fully engage with the latest technology trends if they are to define, achieve and maintain effective security and risk management programs that simultaneously enable business opportunities and manage risk.” — Neil MacDonald, Gartner research vice president
  • “We must assume our systems have been, and will continue to be compromised, which forces a shift in focus to how to minimize damage — either by improving post infection detection methods or by isolating the attack to minimize its impact,” — Neil MacDonald, Gartner research vice president

Company Announcements
Sigma Systems Recognized by Gartner as a Provider of Catalog-Driven CRM, Order Management
MarketWatch
Sigma Systems Recognized by Gartner as a Provider of Catalog-Driven … for CSPs, Worldwide, 2014″ published by Gartner analyst Martina Kurth.

Accenture Positioned as a Leader in Serving Energy Companies for the Second Consecutive Time
MarketWatch
“The new IDC MarketScape report reflects our longstanding role as a … years,” said Jill Feblowitz, vice president, IDC Energy Insights, Oil and Gas.

Retail
Insights into the Canadian wearables industry
ITBusiness.ca (blog)
Krista Napier is the manager for mobility at IDC Canada. Napier presented at last month’s We Are Wearables event in Toronto, which we reported on …

Analysts in the Press 7/03/2014

IT Management
The Incredible Shrinking Tech Spending Projections
New York Times (blog)
“Frankly, it’s gotten extremely difficult,” said JohnDavid Lovelock, research vice president at Gartner. “The things we looked at in 2009 or 2010 aren’t ..

Quotes & Takeaways:

  • “Frankly, it’s gotten extremely difficult,” said John-David Lovelock, research vice president at Gartner. “The things we looked at in 2009 or 2010 aren’t the things we’re seeing now. “
  • “we’re moving to a world of digital-based businesses,” the analyst said. “Technology isn’t serving an existing business, it’s dictating what a business is.” — John-David Lovelock, research vice president at Gartner
  • “It comes down to a much earlier commoditization than we projected,” Mr. Lovelock said. [That will end eventually, he said, perhaps more out of hope than evidence.]  — John-David Lovelock, research vice president at Gartner
  • “It has to stabilize,” he said. “People will realize they can only take price cutting so far.” — John-David Lovelock, research vice president at Gartner

Global IT Spending on Pace to Grow 2.1 Percent in 2014
Forbes
Richard Gordon is managing vice president at Gartner, responsible for Gartner’s global IT market forecast. JohnDavid Lovelock is research vice ..

Outsourcing & IT Services
Gartner – its make or break for outsourcing leaders
sourcingfocus.com
According to Gartner analyst Claudio Da Rold in a recent article, the outsourcing market is transforming and like many others its changing due to ..

Quotes & Takeaways:

  • “Outsourcing is in the process of being reborn, as adaptive sourcing. This demands that organisations have an outsourcing strategy with distinct layers that operate at the pace of the business outcomes they facilitate. This strategy must be as flexible as is needed. It must involve more integration of third-party applications and services with internal systems, as well as greater collaboration with stakeholders inside and outside the organisation.” — Gartner analyst Claudio Da Rold

PCs, Laptops & Handheld Devices
Microsoft’s Threshold: Low Expectations but High Stakes
TechNewsWorld
… an experiment in convergence that was both too drastically different for existing users and too complex for new users,” said IDC analyst Al Hilwa.

Quotes & Takeaways:

  • A mobile version that converges the needs of tablets and smartphones “has to come out soon to compete properly with the iOS and Android ecosystems,” Al Hilwa, a program director at IDC Seattle, told TechNewsWorld. “Both hybridize tablets and phones more gracefully than Windows.”
  • “Windows 8 was an experiment in convergence that was both too drastically different for existing users and too complex for new users,” — Al Hilwa, a program director at IDC
  • “Most importantly, it did not evolve the desktop in a meaningful way and did not really integrate the desktop successfully with touch,” — Al Hilwa, a program director at IDC
  • Microsoft needs a rethinking of the Windows OS “that respects the value and power of the desktop and invests in its evolution,” — Al Hilwa, a program director at IDC
  • “Things should be easier and more productive on the desktop, but not necessarily entirely tablet-like,” — Al Hilwa, a program director at IDC
  • Threshold could help Microsoft save face — or not. “The one good thing going for [Microsoft] is that expectations are low,” said Hilwa, “though the stakes remain high for the overall Windows ecosystem.” — Al Hilwa, a program director at IDC

Security & Privacy
Gartner Says the Physical Location of Data Will Become Increasingly Irrelevant in Post-Snowden Era
DABCC.com
Gartner research vice president Carsten Casper said that the number of data residency and data sovereignty discussions had soared in the past 12 ..

Quotes & Takeaways:

  • “IT leaders find themselves entangled in data residency discussions on different levels and with various stakeholders such as legal advisors, customers, regulatory authorities, employee representatives, business management, and the public,” — Gartner research vice president Carsten Casper
  • “Business leaders must make the decision and accept the residual risk, balancing different types of risk: ongoing legal uncertainty, fines or public outrage, employee dissatisfaction or losing market share due to a lack of innovation, or overspending on redundant or outdated IT.” — Gartner research vice president Carsten Casper
  • “Statements like ‘it’s illegal to store such data outside the country’ are often interpretations of legal language that is far less clear,” said Mr. Casper. “Each organization must decide whether they accept those interpretations.” — Gartner research vice president Carsten Casper
  • “Unless you fall into one of these categories, you can discount media reports on data residency concerns,” Mr. Casper said. “While public outrage is still high about data storage abroad, there is little evidence that consumers really change their buying behavior.” — Gartner research vice president Carsten Casper
  • “None of the types of data location solves the data residency problem alone,” Mr. Casper said. “The future will be hybrid — organization will be using multiple locations with multiple service delivery models. IT leaders can structure the discussion with various stakeholders, but eventually, it’s the business leader who has to make a decision, based on the input from general counsel, compliance officers, the information security team, privacy professionals and the CIO.” — Gartner research vice president Carsten Casper

FierceCIO
According to Gartner Vice President and Research Fellow Neil MacDonald, “Enterprises are dedicating increasing resources to security and risk.

Quotes & Takeaways:

  • Gartner Vice President and Research Fellow Neil MacDonald, “Enterprises are dedicating increasing resources to security and risk. Nevertheless, attacks are increasing in frequency and sophistication.”
  • “Advanced targeted attacks and security vulnerabilities in software only add to the headaches brought by the disruptiveness of the Nexus of Forces, which brings mobile, cloud, social and big data together to deliver new business opportunities. With the opportunities of the Nexus come risks. Security and risk leaders need to fully engage with the latest technology trends if they are to define, achieve and maintain effective security and risk management programs that simultaneously enable business opportunities and manage risk.” — Gartner Vice President and Research Fellow Neil MacDonald

Gartner: Snitching Snowden stalling tech enterprise innovation
Techday NZ
Gartner research vice president Carsten Casper claims the number of data residency and data sovereignty discussions had soared in the past 12 .

Quotes & Takeaways:

  • “IT leaders find themselves entangled in data residency discussions on different levels and with various stakeholders such as legal advisors, customers, regulatory authorities, employee representatives, business management, and the public,” — Gartner research vice president Carsten Casper
  • “Business leaders must make the decision and accept the residual risk, balancing different types of risk: ongoing legal uncertainty, fines or public outrage, employee dissatisfaction or losing market share due to a lack of innovation, or overspending on redundant or outdated IT.” — Gartner research vice president Carsten Casper
  • “Statements like ‘it’s illegal to store such data outside the country’ are often interpretations of legal language that is far less clear,” said Mr. Casper. “Each organisation must decide whether they accept those interpretations.” — Gartner research vice president Carsten Casper
  • “Unless you fall into one of these categories, you can discount media reports on data residency concerns,” Mr. Casper said. “While public outrage is still high about data storage abroad, there is little evidence that consumers really change their buying behaviour.” — Gartner research vice president Carsten Casper
  • “None of the types of data location solves the data residency problem alone,” — Gartner research vice president Carsten Casper
  • “The future will be hybrid — organisation will be using multiple locations with multiple service delivery models.” — Gartner research vice president Carsten Casper
  • “IT leaders can structure the discussion with various stakeholders, but eventually, it’s the business leader who has to make a decision, based on the input from general counsel, compliance officers, the information security team, privacy professionals and the CIO.” — Gartner research vice president Carsten Casper

Analyst Blogs & Guest Articles Authored by Analysts
The Questions you should be asking in order to Make Information Governance Work Well
Gartner Blog Network ? Andrew White
Andrew White is a research vice president and agenda manager for MDM and Analytics at Gartner. … by Andrew White | July 1, 2014 | 3 Comments.

From the CMO’s Perspective, Mobile Should Equal Useful
Forbes
This article is by Josh Bernoff, senior VP, Idea Development, at Forrester Research. He is the co-author of the new book, The Mobile Mind Shift. “Hello ..

Global IT Spending on Pace to Grow 2.1 Percent in 2014
Forbes
Richard Gordon is managing vice president at Gartner, responsible for Gartner’s global IT market forecast. JohnDavid Lovelock is research vice ..

Company Announcements
Interactive Application Security Testing (IAST) Named by Gartner Analysts in Top 10 Technologies
Insurance News Net
Neil MacDonald , Vice President & Gartner Fellow , stated that IAST, Interactive Application Security Testing, is one of the top 10 technologies in .

Healthcare (Payer & Provider)
The Incredible Shrinking Tech Spending Projections
New York Times (blog)
“Frankly, it’s gotten extremely difficult,” said JohnDavid Lovelock, research vice president at Gartner. “The things we looked at in 2009 or 2010 aren’t ..

Quotes & Takeaways:

  • “Frankly, it’s gotten extremely difficult,” said John-David Lovelock, research vice president at Gartner. “The things we looked at in 2009 or 2010 aren’t the things we’re seeing now. “
  • “we’re moving to a world of digital-based businesses,” the analyst said. “Technology isn’t serving an existing business, it’s dictating what a business is.” — John-David Lovelock, research vice president at Gartner
  • “It comes down to a much earlier commoditization than we projected,” Mr. Lovelock said. [That will end eventually, he said, perhaps more out of hope than evidence.]  — John-David Lovelock, research vice president at Gartner
  • “It has to stabilize,” he said. “People will realize they can only take price cutting so far.” — John-David Lovelock, research vice president at Gartner

Insurance
African Insurers Urged to Review Mobile Strategies
THISDAY Live
A recent report by Juergen Weiss, based on the Gartner 2013 Global survey, has predicted that by 2015 at least 40 per cent of the currently existing .

Analysts in the Press 7/01/2014

Consumer Technologies
Google “trying to be more like Apple”
gulfnews.com
San Francisco: “The Google empire is trying to grow,” Gartner consumer technology research director Brian Blau said on the sidelines of the keynote ..

Quotes & Takeaways:

  • “Google is trying to be more like Apple; create more consistent experiences with devices that work together.” — Gartner consumer technology research director Brian Blau
  • “Lots of variations of Android make developers work harder to support all those devices,” — Gartner consumer technology research director Brian Blau
  • “A consistent experience will help Google in the long run.” — Gartner consumer technology research director Brian Blau

Stay tuned, but the future of TV is flat
The Australian
… evolution into a multipurpose display for living rooms and elsewhere in the home,” London-based Gartner analyst Paul O’Donovan says in a report.

(VIDEO) Forrester’s Nail on Aereo Decision: Existing Business Models have been Reinforced
Huffington Post (blog)
Forrester principal analyst Jim Nail is “disappointed” by today’s U.S. Supreme Court ruling in the Aereo case. He says it is unfortunate and it reinforces .

Software piracy reduction can generate $1.6 billion in India: IDC
Zee News
… is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Quotes & Takeaways:

  • “Software piracy is expected to have a negative impact on India`s growing manufacturing sector.” Jaideep Mehta, vice president and general manager – South Asia, IDC
  • Both large and small enterprises in this sector will have to ensure IT compliance for continued sectoral growth and positive impact on the economy. The insidious challenge of software piracy in India, is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

3 kinds of wearables as we know them today
ITBusiness.ca (blog)
This was one of the insights that Krista Napier, senior analyst of mobility for IDC Canada, offered at the latest We Are Wearables event in Toronto.

Customer Experience
Marketers need to analyze customer data quickly to survive, says Forrester
FierceMobileIT
… based on that data in order to satisfy customers in an increasingly mobile society, according to Tony Costa, a senior analyst at Forrester Research.

Quotes & Takeaways:

  • “Ignoring value in the use of data to analyze and solve problems in real-time could be damaging to a business as customers are no longer willing to experience things on a schedule other than their own,” — Tony Costa, a senior analyst at Forrester Research
  • “The speed with which you can convert data into insight and that insight into action is now the defining characteristic of competition,” — Tony Costa, a senior analyst at Forrester Research
  • “more enlightened approach to data, put that information into the hands of every employee, and focus on small data actionability and not big data promise.” — Tony Costa, a senior analyst at Forrester Research
  • “Don’t fall prey to the tyranny of numbers. When I talk about data-driven design, I am not talking about abdicating your responsibilities as professionals to the information … the data doesn’t tell you what to do, it only informs your decisions.” — Tony Costa, a senior analyst at Forrester Research

Digital Marketing
Executive connections: CMOs and CIOs that get along
CMO
Gartner research analyst, Laura McLellan, lobbed a grenade into the executive trenches when she claimed the average CMO will control more .

High Performance Workplace
Gartner says businesses need to build digital skills for new era
Cape Business News
… and virtual worlds to create new business designs that can drive competitive advantage,” said Jeffrey Mann, Gartner research Vice President.

Quotes & Takeaways:

  • “The digital business is the coming together of possibilities in the physical and virtual worlds to create new business designs that can drive competitive advantage,” said Jeffrey Mann, Gartner research Vice President.
  • “As the Internet of Things (IoT) and smart objects meet cloud, mobile, social and information, the IoT will create entirely new combinations of technology at accelerated speeds. This will disrupt existing business models, reshape entire industries and redefine the role of IT.” —  Jeffrey Mann, Gartner research Vice President
  • “Businesses need to put technology at the heart of how they generate revenue, seize competitive advantage and produce value.”  — Jeffrey Mann, Gartner research Vice President
  • “Especially in South Africa there’s been a lot of emphasis on cutting budgets to the bone,” Mann said. “A lot of the decisions that were made to ‘do more with less’ can hurt digital business efforts if there isn’t enough flexibility to react to and take advantage of new opportunities.” —  Jeffrey Mann, Gartner research Vice President
  • “Businesses can’t rely on old practices, safe relationships, legacy technologies and known vendors anymore in the new digital era,” said Rene Jacobs, Gartner Africa managing director. “They have to explore, adapt and adopt new digital realities.”

Is your CEO to blame for shadow apps?
TechTarget
In part two, Gartner GRC expert French Caldwell gives pointers on developing SaaS governance. Also, read about the security tool that one IT director ..

Quotes & Takeaways:

  • “I talked to one client last week whose CEO was a real cowboy, bypassing the CIO and the CFO on all kinds of initiatives whenever he wanted to get stuff done, including cloud-based initiatives,” said French Caldwell, a Gartner Fellow.
  • “The CEO or CFO in many cases says, ‘Look, I want IT focused on those areas of the company where we make our money.'” — French Caldwell, a Gartner Fellow.
  • “They don’t want IT distracted by those other peripheral applications — for example, all the GRC applications and vendor risk management applications I cover,” — French Caldwell, a Gartner Fellow.
  • “They know they can pick up the phone and get the vendor on the line. If they call IT, they might get Tier 1 support on the other side of the world,” — French Caldwell, a Gartner Fellow.
  • “Procurement has the tools that track what is purchased and who owns what relationships,” — French Caldwell, a Gartner Fellow.
  • “The policy only works if you have a corporate alternative that truly meets the needs of the end user,” [he said. And in some cases, it might not be worth offering the business lines an alternative that is enterprise-ready.] “If it is an enterprise risk solution and it goes down for three days, ehh, who cares? They can all go and do some training. But if it’s CRM, that would be a different matter,” — French Caldwell, a Gartner Fellow.

Outsourcing & IT Services
Hungary Datacenter Services Market 2013–2017 Forecast and 2012 Vendor Shares
Broadway World
This IDC study presents the IT datacenter services market in Hungary for 2012 and forecasts … Senior Research Analyst Gabor Balicza, IDC Hungary.

Quotes & Takeaways:

  • “The market for datacenter services has become more complex in recent years, with several services increasingly related to and built on each other. In order to meet their capacity demands, end users can select from a far more sophisticated set of datacenter services than those offered a few years ago. However, the Hungarian datacenter services market is in a transitional period, which is creating difficulties for traditional vendors in this market.” Senior Research Analyst Gabor Balicza, IDC Hungary

Regulatory Compliance
Is your CEO to blame for shadow apps?
TechTarget
In part two, Gartner GRC expert French Caldwell gives pointers on developing SaaS governance. Also, read about the security tool that one IT director ..

Quotes & Takeaways:

  • “I talked to one client last week whose CEO was a real cowboy, bypassing the CIO and the CFO on all kinds of initiatives whenever he wanted to get stuff done, including cloud-based initiatives,” said French Caldwell, a Gartner Fellow.
  • “The CEO or CFO in many cases says, ‘Look, I want IT focused on those areas of the company where we make our money.'” — French Caldwell, a Gartner Fellow.
  • “They don’t want IT distracted by those other peripheral applications — for example, all the GRC applications and vendor risk management applications I cover,” — French Caldwell, a Gartner Fellow.
  • “They know they can pick up the phone and get the vendor on the line. If they call IT, they might get Tier 1 support on the other side of the world,” — French Caldwell, a Gartner Fellow.
  • “Procurement has the tools that track what is purchased and who owns what relationships,” — French Caldwell, a Gartner Fellow.
  • “The policy only works if you have a corporate alternative that truly meets the needs of the end user,” [he said. And in some cases, it might not be worth offering the business lines an alternative that is enterprise-ready.] “If it is an enterprise risk solution and it goes down for three days, ehh, who cares? They can all go and do some training. But if it’s CRM, that would be a different matter,” — French Caldwell, a Gartner Fellow.

Security & Privacy
In technology, new opportunity brings new risk
SC Magazine UK
Neil MacDonald, vice president and Gartner Fellow, spoke of the need for companies to prepare for “advanced targeted attacks.” Business looking to ..

Quotes & Takeaways:

  • “security and risk leaders need to fully engage with the latest technology trends if they are to define, achieve and maintain effective security and risk management programmes that simultaneously enable business opportunities and manage risk.” — Neil MacDonald, vice president and Gartner Fellow

Software piracy reduction can generate $1.6 billion in India: IDC
Zee News
… is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Quotes & Takeaways:

  • “Software piracy is expected to have a negative impact on India`s growing manufacturing sector.” Jaideep Mehta, vice president and general manager – South Asia, IDC
  • Both large and small enterprises in this sector will have to ensure IT compliance for continued sectoral growth and positive impact on the economy. The insidious challenge of software piracy in India, is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Gartner: Nascent SDN security controls pose sizable risk
TechTarget
During a session last week at the Gartner Inc. 2014 Security & Risk … Research Vice President and Lead Network Security Analyst Greg Young spoke ..

Quotes & Takeaways:

  • “It’s good from a functionality perspective,” [Young said of SDN,] “but it scares the ‘bejeebers’ out of security folks, and rightly so.” — Greg Young, research vice president, Gartner Inc.
  • “We’re at a low point right now with SDN security cooperation and collaboration,” — Greg Young, research vice president, Gartner Inc.
  • “In a network environment that’s designed to be highly available, those are the hardest attacks to defend against,” Young said. “Enterprises are going to have to be monitoring for these kinds of attacks, both intentional and unintentional, because it’s something that hasn’t been talked about.” — Greg Young, research vice president, Gartner Inc.
  • “Think about how many fingers are going to be in this pie and who can make changes to the network,” Young said. “It will be a wider community, using more consoles, and that’s a wider aperture for attack and control.” — Greg Young, research vice president, Gartner Inc.
  • “You can’t use old-school workflow and new-school architecture,” Young said. “You have to change the process or change how changes are implemented. If it goes against polices you’re audited against now, that has to be fixed.” — Greg Young, research vice president, Gartner Inc.
  • “You can be the bridge for technical communications between the data center group and the network operations group,” Young said. “It’s great to get out ahead of this.” — Greg Young, research vice president, Gartner Inc.

Gartner on Where to Spend the Next Security Dollar
CSO Online
During the session, Greg Young, Joseph Feiman and Neil MacDonald of Gartner debated where to invest next to address advanced threats.

Semiconductors
Oracle, Red Hat, Nimble Bright Spots in Reduced Gartner IT View, Says Raymond James
Barron’s (blog)
Writes Richard Gordon, Gartner analyst, “Price pressure based on increased competition, lack of product differentiation and the increased availability ..

Quotes & Takeaways:

  • Richard Gordon, Gartner analyst, “Price pressure based on increased competition, lack of product differentiation and the increased availability of viable alternative solutions has had a dampening effect on the short term IT spending outlook.”

Software Markets
Software piracy reduction can generate $1.6 billion in India: IDC
Zee News
… is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Quotes & Takeaways:

  • “Software piracy is expected to have a negative impact on India`s growing manufacturing sector.” Jaideep Mehta, vice president and general manager – South Asia, IDC
  • Both large and small enterprises in this sector will have to ensure IT compliance for continued sectoral growth and positive impact on the economy. The insidious challenge of software piracy in India, is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Company Announcements
Vox Mobile Named a Leader in Global BYOD Management Services by Independent Research Firm
MarketWatch
… services, automation software, 24×7 help desk, and system administration,” wrote Chris Andrews, Forrester VP and Research Director, in the report

Six ORTEC Customers Recognized in the Gartner Supply Chain Top 25 for 2014 Report
Insurance News Net
“2014 marks the 10th year of our annual Supply Chain Top 25 ranking,” wrote Stan Aronow , research vice president at Gartner . “In celebration of this ..

Manufacturing
Software piracy reduction can generate $1.6 billion in India: IDC
Zee News
… is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Quotes & Takeaways:

  • “Software piracy is expected to have a negative impact on India`s growing manufacturing sector.” Jaideep Mehta, vice president and general manager – South Asia, IDC
  • Both large and small enterprises in this sector will have to ensure IT compliance for continued sectoral growth and positive impact on the economy. The insidious challenge of software piracy in India, is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Media
(VIDEO) Forrester’s Nail on Aereo Decision: Existing Business Models have been Reinforced
Huffington Post (blog)
Forrester principal analyst Jim Nail is “disappointed” by today’s U.S. Supreme Court ruling in the Aereo case. He says it is unfortunate and it reinforces .

Retail
Stay tuned, but the future of TV is flat
The Australian
… evolution into a multipurpose display for living rooms and elsewhere in the home,” London-based Gartner analyst Paul O’Donovan says in a report.

(VIDEO) Forrester’s Nail on Aereo Decision: Existing Business Models have been Reinforced
Huffington Post (blog)
Forrester principal analyst Jim Nail is “disappointed” by today’s U.S. Supreme Court ruling in the Aereo case. He says it is unfortunate and it reinforces .

IDC: 5 critical actions retailers should take in going mobile
FierceMobileIT
IDC: 5 critical actions retailers should take in going mobile … progress and reduce costs,” says Leslie Hand, research director of IDC Retail Insights.

Quotes & Takeaways:

  • “Consumer-facing and enterprise-facing mobility programs top the list of initiatives retailers are actively pursuing, and applying the best practices of the leaders can speed progress and reduce costs,” says Leslie Hand, research director of IDC Retail Insights.
  • [Mobility requires applications that will] “engage and inform consumers and increase employee productivity,” Hand explains. “Mobility brings with it significant complexity and a rate of change most retailers have never seen before. For those companies that have successfully deployed mobile solutions, the rewards have been greater customer loyalty and higher sales and profitability,” — Leslie Hand, research director of IDC Retail Insights
  • “The consumer’s last best experience will be the benchmark for all others, and customers will increasingly expect mobile devices to play a central role in their shopping,” — Leslie Hand, research director of IDC Retail Insights

Software piracy reduction can generate $1.6 billion in India: IDC
Zee News
… is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

Quotes & Takeaways:

  • “Software piracy is expected to have a negative impact on India`s growing manufacturing sector.” Jaideep Mehta, vice president and general manager – South Asia, IDC
  • Both large and small enterprises in this sector will have to ensure IT compliance for continued sectoral growth and positive impact on the economy. The insidious challenge of software piracy in India, is drawing global attention and might affect India`s competitive edge,” Jaideep Mehta, vice president and general manager – South Asia, IDC said.

3 kinds of wearables as we know them today
ITBusiness.ca (blog)
This was one of the insights that Krista Napier, senior analyst of mobility for IDC Canada, offered at the latest We Are Wearables event in Toronto.